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Warranty Terms & Conditions
We, Ashby’s Specialist Cleaning Equipment, (hereinafter referred to as Ashby’s), hereby warranty our
NINJA machine for one year from date of purchase if purchased new or three months from date of
purchase if purchased from Ashby’s as reconditioned / second-hand. If purchased new, this is subject to a
Full Service (which is chargeable – price on application) within first 6 months of purchase at Ashby’s
premises and limited to the terms and conditions listed below.
Conditions of Warranty
This warranty shall not extend to any Ashby’s product showing effects of misuse, abuse, disassembly,
alteration, lack of proper maintenance, corrosive chemicals, improper voltage, accident damage,
unauthorised repairs, use of other than genuine Ashby’s part(s) and material(s), fire, flood, normal wear
or other cause beyond Ashby’s control.
WARNING ON CHEMICALS: Improper use of chemicals voids warranty and Ashby’s liability. Defoamer is
to be used in all Ashby’s Ninja machines.
Ashby’s is not responsible for any work performed on, equipment furnished thereto or repairs effected
upon any of it products by other than Ashby’s.
Brass, rubber and synthetic rubber products, quickly disconnects, “O” rings, diaphragms, gaskets, seal,
grommets and carbon brushes in both pumps and vacuum motors are considered expendable in normal
use and therefore are not included in the warranty.
The warranty obligation extends only to the repair or replacement of parts found, upon Ashby’s
examination, to be defective. Unless any part or assembled unit replaced hereunder is returned, carriage
prepaid, together with a letter describing the problem, to Ashby’s within15 days of replacement, this
warranty is void and of no effect. Parts or assemblies, either repaired or replaced, at the discretion of
Ashby’s, will be returned carriage collect by Ashby’s.
It is necessary to write in or call for an authorisation to return any warranty items. No replacement parts
will be shipped without the serial number of the machine the part was taken from and authorisation
given by Ashby’s. No credit will be given until the defective parts are received and accepted by Ashby’s as
qualifying for warranty replacement.
This warranty excludes any and all labour charges, carriage expenses, rental equipment used while
warranty repairs are being performed and business losses of any nature form equipment failure.
The foregoing constitutes Ashby’s entire warranty and no other warranty, liability, contingency or
responsibility, direct, indirect, consequential or in any way connected with the sale or operation of
Ashby’s machines or chemical products is expressed or implied.
This warranty does not remove the rights of the purchaser provided by UK law.
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