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Aspire Metro - User Manual

Aspire Metro
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USER MANUAL
WHEELCHAIR MODELS INCLUDE:
Metro - ATTENDANT PROPELLED
Metro - SELF PROPELLED
MetroX - SELF PROPELLED

Questions and Answers

Summary

Symbols Used in Manual

Intended Use of Wheelchairs

Aspire Metro - Attendant Propelled

Wheelchairs designed for individuals with limited mobility or inability to walk.

Aspire Metro and MetroX - Self Propelled

Wheelchairs for users with limited mobility or inability to walk, self-propelled or attendant-assisted.

Product Description

Aspire Metro - Attendant Propelled Model

Description of the Aspire Metro Attendant Propelled wheelchair model.

Aspire Metro and MetroX - Self Propelled Models

Description of Aspire Metro and MetroX Self Propelled wheelchair models.

Safety Warnings and Precautions

Maximum Weight Capacity

Maximum user weight limit of 100KG for all Aspire Metro models.

Foot Plate Safety

Warning against standing on foot plates due to tipping hazard.

Finger Safety During Operation

Caution regarding fingers near moving parts when folding or propelling.

Braking Procedure

Instruction to use push rims to stop, not handbrakes.

Escalator Use Prohibition

Prohibition of using the wheelchair on escalators.

Product Specifications

List of Components

Metro Attendant Propelled Components

List of components for the Metro Attendant Propelled wheelchair.

Metro Self Propelled Components

List of components for the Metro Self Propelled wheelchair.

MetroX Self Propelled Components

List of components for the MetroX Self Propelled wheelchair.

Wheelchair Assembly

Preliminary Checks Before Use

General Operation of Wheelchair

General Operation Guidelines

Key safety measures and operational advice for using the wheelchair.

Lifting the Wheelchair

Instructions and safety warnings for lifting the wheelchair.

Transporting the Wheelchair

Guidance on transporting the wheelchair in a motor vehicle and safety warnings.

Moving Wheelchair Up a Kerb

Moving Wheelchair Down a Kerb

Adjusting Legrest Height

Using the Wheelchair Brakes

Handbrakes Operation

Instructions for locking and unlocking the handbrakes.

Attendant Handbrakes Activation

How to activate and release attendant handbrakes.

Attendant Handbrakes Lock;Unlock

Procedure for locking and unlocking attendant handbrakes.

Troubleshooting Wheelchair Issues

Steering or Pulling Issues

Troubleshooting for wheelchairs steering or pulling to one side.

Slow Movement Issues

Solutions for wheelchairs that are moving slowly.

Turning Smoothness Issues

Troubleshooting for wheelchairs that do not turn smoothly.

Brake Malfunctions

Diagnosing and fixing issues with wheelchair brakes not working properly.

Folding or Opening Difficulties

Troubleshooting problems with opening or folding the wheelchair.

Care and Maintenance Schedule

Maintenance Schedule Overview

Schedule for weekly, periodic, and yearly maintenance tasks.

Cleaning the Wheelchair

Instructions for cleaning upholstery and other wheelchair components.

Tyre and Wheel Maintenance

Checking tyre condition and rear wheel spokes.

Brake Checks

Importance of regular checks for wheelchair brakes.

Warranty Information

Compliance Standards

Service Maintenance and Customisation

Enquiries and Support

Contact information for warranty, service, or repair inquiries.

Spare Parts Availability

Information on obtaining replacement parts for the wheelchair.

Customisation and Modification Policy

Considerations and contact for custom changes to the wheelchair.

Service Log Book

Overview

The Aspire Metro Wheelchair is a mobility aid designed for individuals with limited mobility or those unable to walk, suitable for both indoor and outdoor use on dry, hard, and level terrain. It comes in three models: Metro - Attendant Propelled, Metro - Self Propelled, and MetroX - Self Propelled.

Function Description

The wheelchair is primarily intended to bear the weight of an occupant during propulsion and when stationary. It is not designed to be carried with an occupant in the seat.

  • Metro - Attendant Propelled: This model is a four-wheeled wheelchair with a cross-folding aluminum frame, making it lightweight and easy to store or transport. It offers great maneuverability and stability. The legrests are height-adjustable for a customized fit. It features a padded mesh seat and backrest, push handles, maneuverable 14-inch rear wheels, and flip-up legrests and armrests. It is propelled by an attendant using the push handles.
  • Metro and MetroX - Self Propelled: These models are also four-wheeled wheelchairs with a cross-folding aluminum frame, designed for easy storage and transport. They provide excellent maneuverability and stability, with height-adjustable legrests for a customized fit. They are equipped with a padded mesh seat and backrest, push handles, maneuverable 20-inch rear wheels, flip-up legrests and armrests. Users can propel these models themselves using the self-propelling wheels, or an attendant can assist using the push handles.

Important Technical Specifications

All Aspire Metro models have a maximum weight capacity of 100 kg, which includes any accessories, shopping, or other personal items carried on the chair.

Aspire Metro Wheelchair Models:

Model Overall Length (mm) Overall Width (mm) Overall Height (mm) Seat Depth (mm) Seat Width (mm) Seat Height (mm) Backrest Height (mm) Armrest Height (mm) Safe Working Load (SWL) (kg) Rear Wheel (inch) Folded Dimensions D x W x H (mm)
Metro Attendant Propelled 930 600 910 400 450 450 470 220 100 14" 680 x 220 x 670
Metro Self Propelled 930 650 910 400 450 450 470 220 100 20" 750 x 310 x 670
MetroX Self Propelled 930 650 910 400 450 450 470 220 100 20" 750 x 310 x 670

Chair Weights:

  • Metro Attendant Propelled Models: 12 kg
  • Metro Self Propelled Models: 13 kg

Product Finishes:

Model Frame Colour Upholstery Colour
Metro Attendant Propelled Midnight Blue Grey/Black
Metro Self Propelled Midnight Blue Grey/Black
MetroX Self Propelled Metallic Orange Grey/Black

Usage Features

Assembly: The wheelchair frame comes fitted with rear wheels (14-inch for Attendant Propelled, 20-inch for Self Propelled models). To assemble:

  1. Place the wheelchair on level ground, push both legrests down until the locking bracket hugs the aluminum tubing and clicks into place.
  2. Push down on the side rails of the seat until flat.
  3. Flip up the backrest until it clicks into place. Ensure fingers are clear of the pivoting mechanism.

Preliminary Checks (before initial use):

  1. Verify the seating surface is locked and flat.
  2. Check that rear wheels are locked.
  3. Confirm rear brakes engage and disengage correctly.

General Operation:

  • Avoid quick direction changes.
  • Use on appropriate surfaces.
  • Self-propelled models: Control speed using hand rims on rear wheels.
  • Attendant-propelled models: An attendant must assist at all times.
  • Self-propelled models: An attendant should assist where necessary.

Lifting the Wheelchair: To fold, reverse the assembly steps. Use the carry handle on the seating surface to lift the wheelchair safely. Do not lift the wheelchair with an occupant in the seat. Do not lift by legrests or armrests; fold legrests prior to lifting.

Transporting the Wheelchair: For transport in a motor vehicle, fold the backrest, seat, and legrests to reduce overall size. Aspire Metro Wheelchairs are not crash-tested and should not be used to transport a user in a motor vehicle.

Moving Wheelchair Up a Kerb (with attendant):

  1. Push the wheelchair up to the kerb feet first.
  2. The attendant pushes down on the rear foot peg to slightly incline the chair (do not tilt back with push handles).
  3. Once front wheels are on the ground above the kerb, push rear wheels against the kerb to propel the entire chair over. This must only be done with an attendant.

Moving Wheelchair Down a Kerb (with attendant):

  1. Reverse the wheelchair up to the kerb feet last.
  2. Attendant checks for obstructions.
  3. Attendant slowly lowers rear wheels to the road surface, ensuring not to tip the chair.
  4. Once rear wheels are on the road, slowly lower front wheels to the road surface. This must only be done with an attendant.

Adjusting Legrest Height: Use a 5mm Allen key to loosen the bolt and remove the center pin. Adjust the footplate to the preferred height, then align the center pin with the chosen hole and tighten to secure.

Using the Wheelchair Brakes: Brakes should always be locked when leaving a user unattended.

  • Handbrakes (Self-Propelled models):
    • Lock: Push the brake lever forward until firmly locked.
    • Unlock: Pull the brake lever back until unlocked.
    • Do not use handbrakes to stop a moving wheelchair; use push rims.
  • Attendant Handbrakes (Attendant-Propelled models):
    • Brake: Squeeze the handbrake in an upwards direction.
    • Release Brake: Release the handbrake.
    • Lock: Squeeze the handbrake upwards, then press down on the switch until it clicks.
    • Unlock: Flip the switch upwards.

Maintenance Features

Maintenance Schedule:

  • Weekly: Check brakes are functioning properly.
  • Periodically: Check for signs of wear on front castors and rear tyres.
  • Yearly: Service to be completed by an authorized Aspire service agent.
  • Serviceable Components: Wheels & Tyres, Forks, Axles, Armrest receivers, Seat sling, Footrest mounts, Footplates, Armrest Pads.

Care for Your Chair:

  • The seat and backrest upholstery can be removed by loosening screws and wiped with a wet sponge and mild detergent. Other components can be cleaned with a damp cloth.
  • Check tyre condition at least twice per month.
  • Check that rear wheel spokes are not loose. Loose spokes should be adjusted by a qualified technician.
  • Keep rear wheel axles clean and free from dirt and hair.
  • If push rims become scratched, de-burr or replace them to avoid skin damage (not applicable for Attendant Propelled models).
  • Brakes should be checked regularly.

For doubts about functioning or components, contact AIDACARE on 1300 133 120 or your local Aspire distributor. A provided tool kit allows basic adjustments; for repairs and service, contact AIDACARE.

Troubleshooting:

  • Steering/Pulling to one side: Check rear wheel axle pins, user weight distribution, and push rim tightness.
  • Moving slowly: Ensure rear wheel axle pins are inserted correctly, remove hair/dirt from castors/axles, adjust center of gravity if too much weight on castors, ensure user clothing isn't interfering, and ensure both brakes are disengaged.
  • Does not turn smoothly: Ensure front fork bolts are not overtightened, remove hair/dirt from castor axles, and ensure both brakes are disengaged.
  • Brakes not working properly: Check distance between tyres and brake foot to ensure sufficient force can be applied.
  • Cannot be opened or folded easily: Clean and grease the crossbar under the seat, check for lodged items under the seat or in the crossbar mechanism, and ensure foot plates are folded up.

For assistance with correct adjustment, contact Aidacare Service Department on 1300 133 120.

Warranty: Aspire Metro Wheelchairs come with a 1-year warranty. Keep the purchase invoice as proof of warranty commencement. Aidacare's 'Warranty against Defects' statement is available on their website. The warranty does not cover excessive/incorrect use, modification, or fair wear and tear. Tyres, tubes, and castor wheels are considered consumable items and carry a 12-month warranty against manufacturer defects only, not wear and tear from reasonable use. The warranty is back-to-base and does not cover freight costs. Aidacare does not guarantee safety or correct functioning if original components are changed or replaced with non-original Aidacare-approved parts.

Compliance: The wheelchair range is manufactured in ISO-compliant facilities in P.R. China. It complies with Australian Standard AS/NZS 3695.1:2011. Safety stickers are located on the frame. Testing was certified by Novitatech Children's Services in South Australia, an independent NATA accredited laboratory.

Service Maintenance & Customisation: For warranty, service, or repair work, include all components (leg rests, armrests, seat cushion) and clearly mark the wheelchair with the owner's name and contact details. To organize pickup by Aidacare, call 1300 133 120 (standard pickup and delivery charges apply). Aidacare stocks replacement parts; all replacements should be completed by Aidacare or an authorized service technician. Customization, modifications, or alterations may cause the product to no longer satisfy Australian Standards. For such work, contact AIDACARE on 1300 133 120 to consult with qualified Rehab Engineers.

Aspire Metro Specifications

General IconGeneral
BrandAspire
ModelMetro
CategoryWheelchair
LanguageEnglish

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