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9. TROUBLESHOOTING
Correct adjustment of the wheelchair is essential for the successful and safe use of this product.
Should assistance be required, contact the Aidacare Service Department on 1300 133 120.
Wheelchair is
steering/pulling to
one side
• Make sure the rear wheel axle pins have been inserted correctly.
• Make sure the end user is able to evenly distribute his/her weight on the
wheelchair.
• Make sure one push rim has not been mounted more tightly than the other.
Wheelchair is
moving slowly
• Ensure rear wheels axle pins have been inserted correctly.
• Remove any hair or dirt from castor and rear wheel axles.
• Make sure there is not too much weight applied to the castors, otherwise adjust
the centre of gravity.
• Ensure user clothing is not interfering with movement of the rear wheels.
• Ensure both brakes are disengaged.
Wheelchair does
not turn smoothly
• Make sure the front fork bolts are not over tightened which can restrict front
castor wheel rotation.
• Remove any hair or dirt from castor axles.
• Ensure both brakes are disengaged.
Brakes are not
working properly
• Check distance between tyres and brake foot is sucient such that the requisite
amount of force can be applied to the tyre surface to stop it moving when the
brake is in the engaged position.
Wheelchair
cannot be opened
or folded easily
• Clean the crossbar under the seat and apply some grease.
• Check that nothing has become lodged under the seat or in and around the
cross bar mechanism.
• Check foot plates are folded up.
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