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General| Model Number | Concord |
|---|---|
| Category | TV Receiver |
| Brand | Astound |
| Type | Set-top box |
| Output Resolution | Up to 1080p |
| HDMI Output | Yes |
| USB Port | Yes |
| Ethernet Port | Yes |
| Wi-Fi | Yes |
| Remote Control | Yes |
| Supported Video Formats | MPEG2, MPEG4, H.264 |
| Supported Audio Formats | AAC |
Use cursor pad, OK/SELECT, EXIT and PAGE buttons to navigate menus and options.
Access program guides, info, and on-demand content with dedicated buttons.
Adjust volume, mute audio, change channels, and access favorites.
Utilize features like PIP, VCR/DVD controls, and macro buttons.
Automatically find correct codes to control other devices with your remote.
Program volume controls from one device to operate another.
Program the MACRO button for custom sequences or favorite channels.
Notifies user when remote batteries are low.
Describes Coaxial, Composite RCA, S-Video, Component RCA, HDMI, DVI, SPDIF cables.
Simple installation and connection of basic cable service.
Access to expanded channels, music, and on-demand content.
Steps for connecting the Digital Cable Terminal (DCT).
Access a library of free TV, movies, and premium channels on demand.
Use the on-screen guide for program information, scheduling, and parental controls.
Experience high-resolution video and Dolby Digital Surround Sound.
Connect HDTVs using component, HDMI, or DVI connections.
Record and playback favorite shows and movies with DVR functionality.
Identifies and explains the functions of the front panel controls.
Details the various input/output connectors on the rear panel.
Diagram illustrating connection to a stereo TV using video/audio cables.
Diagram showing connections to both a TV and a VCR.
Diagram demonstrating connections using S-Video cables for better quality.
Identifies and explains the functions of the front panel controls.
Details the various input/output connectors on the rear panel.
Diagram showing connection to an HDTV using component video cables.
Diagram showing connections to an HDTV and a stereo VCR.
Identifies and explains the functions of the front panel controls.
Details the various input/output connectors on the rear panel.
Diagram showing how to connect the DVR to a standard TV.
Diagram showing how to connect the DVR to a VCR.
Diagram illustrating the connection between a TV and a VCR.
Diagram showing connection to a stereo TV.
Diagram showing connection to a stereo VCR.
Diagram illustrating stereo TV to VCR connection.
Identifies and explains the functions of the front panel controls.
Details the various input/output connectors on the rear panel.
Diagram for connecting HD-DVR using component video cables.
Diagram for connecting HD-DVR using DVI connection.
Steps to resolve issues with digital cable service connectivity and features.
Answers to common customer questions about digital cable service.
Steps to resolve picture and sound issues with HDTV.
Answers to common customer questions about HDTV service requirements.
Safety guidelines for DVR ventilation and placement.
Steps to resolve DVR operation and performance issues.
Answers to common customer questions about DVR service.
Connecting and verifying the cable modem for internet service.
Explains the meaning of modem lights for status and diagnostics.
Connecting your computer to the modem via Ethernet or USB.
Setting up your computer's operating system for internet access.
Configuring OS network settings like TCP/IP and DNS.
Answers to common questions about Astound internet service.
Step-by-step guide for setting up Windows 7 for internet.
Step-by-step guide for setting up Windows Vista for internet.
Step-by-step guide for setting up Windows XP for internet.
Step-by-step guide for setting up Windows 2000 for internet.
Step-by-step guide for setting up Mac OSX for internet.
Step-by-step guide for setting up Mac OS 8.5-9.2 for internet.
Information for setting up Astound email addresses and client software.
How to access Astound email through a web browser.
Steps to resolve common internet connection and router issues.
Tips for protecting your privacy and security when online.
Description of the Multimedia Terminal Adapter (MTA).
How the standby button affects computer connectivity.
Instructions on how to reset the MTA using the reset button.
Warnings regarding professional installation and potential risks.
Information on the MTA's built-in battery backup for power outages.
How phone service operates and requirements during power loss.
Important limitations and information regarding 911 service.
Managing voicemail and phone features via the online portal.
Initial steps to set up and configure your voicemail.
Methods for checking voicemail from home, away, or online.
Details on message storage, playback, and management.
How to change greeting, name, and PIN for voicemail.
How to identify when new voicemails have been received.
Features for managing incoming calls and identifying callers.
Functions to redial busy numbers and return last calls.
How to forward calls to other numbers.
Manage calls with selective forwarding, rejection, and acceptance.
Automatically block calls from numbers with privacy enabled.
Store and use speed dial numbers for quick dialing.
Connect three parties for a conference call.
General steps to resolve phone service issues, including power cycling.
Importance of gathering call data for technical support.
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