Astralpool Eco Elyo-05 - Troubleshooting

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Troubleshooting
• Before you contact the retailer, carry out these few simple checks if a problem occurs. If the
problem is not resolved, contact your retailer.
•
: Acons to be performed by a qualied technician only.
❹
Characteriscs
Appliance behaviour
Refer to the online manual for
further details about error codes
display and the wiring diagrams.
The appliance does not
start heang straight
away
• When the water ow rate is zero or is not enough, the appliance stops: check that the
water is circulang correctly in the appliance and that the hydraulic connecons are
correct.
• The appliance stops when the outdoor temperature falls below -5 °C.
The appliance is
discharging water
• To check that the water is not coming from a leak in the pool circuit on the appliance,
shut it down and run the lter pump to circulate water in the appliance. If the water
connues to ow through the condensate drainage lines, there is a water leak in the
appliance: contact your retailer.
The evaporator is iced
over
• The appliance will soon switch to its defrost cycle to melt the ice.
• If the appliance cannot manage to defrost its evaporator, it will stop itself; this means
that the outdoor temperature is too low (below -5°C).
The appliance is
‘‘smoking’’
• If the appliance is not in its defrost cycle, this is not normal. Switch o and disconnect
the appliance immediately and contact your retailer .
The appliance is not
working
•
If there is no display, check the supply voltage and the F1 fuse.
• When the water ow rate is zero or is not enough, the appliance stops: check that the
water is circulang correctly in the appliance.
The fan is running but
the compressor stops
from me to me with
no error message
• If the outdoor temperature is low, the appliance will perform defrost cycles.
• The appliance is unable to capture enough calories as its evaporator is clogged with
dirt. Clean it to restore its performances.
The appliance is
working but the water
temperature does not
increase
• The operang mode is not powerful enough. Switch to ‘‘BOOST’’ mode and set the
ltraon to 24/24 manual while the temperature rises.
• Check that the automac lling valve is not stuck in open posion; this will keep
supplying cold water into the pool and will prevent the temperature from rising.
• There is too much heat loss as the air is cool. lnstall a heat insulated cover on the pool.
• The appliance is unable to capture enough calories as its evaporator is clogged with
dirt. Clean it to restore its performances.
•
Check that the appliance is the right size for this pool and its environment.
The appliance trips the
circuit breaker
•
Check that the circuit breaker is correctly dimensioned and that the cable secon
used is correct.
• The supply voltage is too low; contact your electricity supplier .
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