Astralpool EvoLine 13 - Page 18

18
Problem: the heat pump works normally but the water is cooling down instead of heating up
Observation: the screen displays the temperature but no error codes
Possible cause Solution
1. The wrong mode bas been selected 1. Verify the parameters, select the correct mode
2. The controller is out of order
2.Check the voltage in the electrical wiring to the 4-way valve. lf
no electric potential is measured, replace the controller
3. The 4-way valve is out of order
3. Check the voltage in the electrical wiring to the 4-way valve. If
electric potential is measured, replace the coil.
If the problem persists, have the heat pump checked by a refrigera-
tion technician
Problem: the heat pump doesn’t stop
Observation: the screen displays the temperature but no error codes
Possible cause Solution
1.Wrong setting of parameters
1. Check the set parameters and adjust them if necessary
(settingsjust above the capacity of the heat pump)
2. Pressure switch out of order
2. Check operation of the pressure switch by turning o the lter
pump and restarting it. If the heat pump doesn’t react to this, the
pressure switch must be adjusted or replaced.
3. Electrical failure 3. Contact your installer
Problem: water leak
Observation: there’s an amount of water under the heat pump
Possible cause Solution
1. Condensation due to atmospheric humidity 1. No action required
2. Water leak
2. Try to localize the leak and check for the presence of cblorine
in the water. Ifthat is the case , the heat pump must be temporarily
replaced during repair.
Problem: abnormal amount of ice formed on the evaporator
Observation: the evaporator is for the most part covered in ice
Possible cause Solution
1. Insucient air inow
1. Check the location of the heat pump and remove any dirt
that could be present on the evaporator
2. High water temperature
2. If the pool water is already qui te hot (warmer than 29?), the
probability oce formation increases.
Lowering the set temperature is a possible option
3. lncorrect setting ofautomatic defrost control
3. Check the setting of the defrosting fonction together with
your installer.
4. The 4-way valve is out of order
4. Check the voltage in the electrical wiring to the 4-way valve.
If electric potential is measured, replace
the coil. If the problem persists, have the heat pump checked
by a refrigeration technician.
5. Not enough refrigerant 5.Have the heat pump cbecked by a refrigeration technician.
EN