Astralpool EvoLine 13 - Failure Code Table

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Short version manual, for extended version please visit: www.astralpool.com.
4.3 Failure code table for AP board
Wire
Controller
Protection/FaiIure Check Solution
P1 lnlet water temp. sensor failure
1.Check the connection of inlet water
sensor.
2. Check if the sensor is broken.
1.Reconnect the sensor.
2. Replace the sensor.
P2 Outlet water temp. sensor failure
1. Check the connection of outlet water
sensor.
2. Check if the sensor is broken.
1.Reconnect the sensor.
2. Replace the sensor.
P3 Coil temp. sensor failure
1.Check the connection of coil ternpera-
ture sensor.
2. Check if the sensor is broken.
1.Reconnect the sensor.
2. Replace the sensor.
P4 Return gas temp. sensor failure
1. Check the connection of return gas
temperature sensor.
2. Check if the sensor is broken.
1.Reconnect the sensor.
2. Replace the sensor.
P5 Ambient temp. sensor failure
1. Check the connection of ambient tem-
perature sensor.
2. Check if the sensor is broken.
1.Reconnect the sensor.
2. Replace the sensor.
P7 Winter anti- freeze protection I No action required
P7 Winter anti- freeze protection II No action required
E1 High pressure protection
1.Check if high pressure switch is
broken.
2.Check if there is a blockage in water
circuit or water ow is not enough.
3.Check if there is a blockage in refrige-
rant circuit.
1.Replace high pressure switch.
2.Remove cause of blockage or
increase water ow.
3.Send heat pump to dealer for
detailed check.
E2 Low pressure protection
1.Check if low pressure switch is broken.
2.Check if refrigerant level is low.
3.Ambient temp. and water inlet temp. is
too low.
1. Replace low pressure switch.
2. Fill up with enough refrigerant.
3. Decrease water ow.
4. Send heat pump to dealer for
detailed check.
E3 Water ow switch failure
1.Check if wiring connection of ow
switch is in correct position.
2.Check water ow.
3.Check if ow switch is broken.
4. Check if water pump is working.
1. Reconnect the wiring.
2. lncrease the water ow.
3. Replace ow switch.
4. Repair or replace the water
pump.
E4
Order of phases incorrect
(only for 3 phase model)
Order of phases incorrect Reconnect the phases in right order
E8 Communication failure Check the connection Reconnect the connection wire
E12
Outlet water temp. over low
protection
1.Check if there is any jam in the water
circuit..
2.Check if the water ow volume is
enough.
3.Check if the water pump has failed to
work.
1. Remove the jam.
2. lncrease the water ow volume.
3. Repair or replace the water
pump.
E13
Outlet water temp. superheat
protection
E14
Protection for excessive temp.
dierence between water inlet &
outlet
1.Check if there is any blockage in the
water circuit.
2.Check if the water ow volume is
enough.
3.Check if the water pump is working.
1. Remove the cause of the bloc-
kage.
2. lncrease the water flow vo-
lume.
3. Repair or replace the water
pump.
EN