Asus PB238Q - Troubleshooting (FAQ)

3-8ASUS LCD Monitor PB238Q Series
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
• Press the button to check if the monitor is in the
ON mode.
• Check if the power cord is properly connected to the
monitor and the power outlet.
ThepowerLEDlightsamberand
thereisnoscreenimage
• Check if the monitor and the computer are in the
ON mode.
• Makesurethesignalcableisproperlyconnected
the monitor and the computer.
• Inspectthesignalcableandmakesurenoneofthe
pins are bent.
• Connect the computer with another available
monitortocheckifthecomputerisproperlyworking.
Screenimageistoolightordark • AdjusttheContrastandBrightnesssettingsvia
OSD.
Screenimageisnotcenteredor
sized properly
• Press the button for two seconds to
automaticallyadjusttheimage.
• AdjusttheH-PositionorV-Positionsettingsvia
OSD.
Screenimagebouncesorawave
patternispresentintheimage
• Makesurethesignalcableisproperlyconnectedto
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screenimagehascolordefects
(white does not look white)
• Inspectthesignalcableandmakesurethatnoneof
the pins are bent.
• Perform Reset via OSD.
• AdjusttheR/G/BcolorsettingsorselecttheColor
Temperature via OSD.
Screenimageisblurryorfuzzy
• Press the button for two seconds to
automaticallyadjusttheimage(forVGAmodeonly).
• AdjustthePhaseandClocksettingsviaOSD.
No sound or sound is low • Ensure that the audio cable is properly connected to
the monitor and the computer.
• Adjustthevolumesettingsofbothyourmonitorand
computer.
• Ensure that the computer sound card driver is
properly installed and activated.