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Asus ROG G20AJ User Manual

Asus ROG G20AJ
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38 Chapter 5: Troubleshooting
ENGLISH
ENGLISH
Display
Problem Possible Cause Action
No display output
after turning the
computer on
(Black screen)
The signal cable is not
connected to the correct
VGA port on your computer.
•Connectthesignalcabletothecorrect
display port (onboard VGA or discrete
VGA port).
•IfyouareusingadiscreteVGAcard,
connect the signal cable to the discrete
VGA port.
Signal cable problems Try connecting to another monitor.
LAN
Problem Possible Cause Action
Cannot access the
Internet
The LAN cable is not
connected.
Connect the LAN cable to your
computer.
LAN cable problems
Ensure the LAN LED is on. If not, try
another LAN cable. If it still does not
work, contact the ASUS service center.
Your computer is not
properly connected to a
router or hub.
Ensure that your computer is properly
connected to a router or hub.
Network settings
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Problems caused by the anti-
virus software
Close the anti-virus software.
Driver problems Reinstall the LAN driver

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Asus ROG G20AJ Specifications

General IconGeneral
Tcase72.72 °C
Bus typeDMI
SteppingC0
Processor cache6 MB
Processor cores4
Processor modeli5-4460
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-4400 Desktop series
Processor socketLGA 1150 (Socket H3)
Processor codenameHaswell
Number of QPI links0
Processor frequency3.2 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.4 GHz
Processor operating modes32-bit, 64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)84 W
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333, 1600 MHz
Memory bandwidth supported by processor (max)25.6 GB/s
Maximum internal memory supported by processor32 GB
Memory slots2x SO-DIMM
Internal memory8 GB
Memory channelsDual-channel
Storage mediaHDD
Optical drive typeDVD Super Multi
Card reader integrated-
Total storage capacity1000 GB
Number of HDDs installed1
On-board graphics cardYes
On-board graphics card ID0x412
Discrete graphics card modelNVIDIA® GeForce® GTX 760
On-board graphics card modelIntel® HD Graphics 4600
Discrete graphics card memory2 GB
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.024 GB
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1100 MHz
Number of displays supported (on-board graphics)3
Operating system installedWindows 8.1
Operating system architecture64-bit
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version4.0
Top Wi-Fi standardWi-Fi 4 (802.11n)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Product colorBlack, Red
Product typePC
Motherboard chipsetIntel® H97
Audio output channels7.1 channels
Scalability1S
Processor codeSR1QK
Processor ARK ID80817
Processor package size37.5 x 37.5 mm
Supported instruction setsAVX 2.0
Thermal solution specificationPCG 2013D
Intel Identity Protection Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Weight and Dimensions IconWeight and Dimensions
Depth358 mm
Width104 mm
Height340 mm
Weight6380 g
Package depth592 mm
Package width190 mm
Package height400 mm

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