Asus ROG STRIX XG27VQ User Manual

3-11
ASUS LCD Monitor XG27VQ Series
3.3 Troubleshooting
(FAQ)
Problem Possible Solution
Power LED is not ON • Press the button to check if the monitor is turned
on.
• Check if the adapter and power cord are properly
connected to the monitor and the power outlet.
• Check the Power Indicator function in the OSD menu.
Select “ON“ to turn on the power LED.
The power LED lights white and
there is no screen image
• Check if the monitor and the computer are turned on.
• Make sure the signal cable is properly connected the
monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available monitor
to check if the computer is properly working.
Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform All Reset via OSD.
• Select the appropriate color temperature (Color
Temp.) via OSD.
No sound or sound is low • Adjust the volume settings of your monitor or
computer.
• Make sure the computer sound card driver is properly
installed and activated.
• Check the audio source.

Asus ROG STRIX XG27VQ Specifications

General

3D	No
Panel type	VA
Pixel pitch	0.311 x 0.311 mm
Display diagonal	27 \
Screen curvature	1800 mm
Display technology	LED
Native aspect ratio	16:9
Supported video modes	480p, 576p, 720p, 1080p
Screen curvature rating	1800R
Viewable size, vertical	336.312 mm
Contrast ratio (dynamic)	100000000:1
Contrast ratio (typical)	3000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	595.303 mm
Digital vertical frequency	48 - 144 Hz
Digital horizontal frequency	55.3 - 162 kHz
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 832 x 624, 1024 x 768 (XGA), 1152 x 864 (XGA+), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 960, 1440 x 900 (WXGA+), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
No flickering	Yes
Headphone connectivity	3.5 mm
VGA (D-Sub) ports quantity	0
Feet color	Black/Red
Certification	BSMI, CB, CCC, CEL , FCC, J-MOSS, UkrSEPRO, UL/cUL, VCCI, WHQL, TUV , eStandby, CU(EAC), KC(EK)-SDoC, MSIP(KCC), CE(RCM)GEMS
Product color	Black, Red
Market positioning	Gaming
Tilt angle range	-5 - 20 °
Cable lock slot type	Kensington
Number of OSD languages	21
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), CRO, CZE, DEU, DUT, ENG, ESP, FRE, HUN, IND, ITA, JPN, KOR, PER, POL, POR, RUM, RUS, THA, TUR
AC input voltage	110 - 220 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.5 W
Power consumption (standby)	- W
Power consumption (typical)	50 W
Package depth	268 mm
Package width	752 mm
Package height	560 mm
Package weight	9950 g
Cables included	AC
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	268.62 mm
Height (with stand)	423.91 mm
Weight (with stand)	6900 g
Depth (without stand)	109 mm
Width (without stand)	619.64 mm
Height (without stand)	371.12 mm
Weight (without stand)	- g