Asus USB-N14 User Manual

9
4. Troubleshooting
This chapter provides solutions to problems which you may encounter when
installing or using ASUS USB-N14. Contact a qualied service technician
for assistance if the problem still persists after you have performed the
troubleshooting solutions.
How do I verify that my WLAN adapter is installed properly?
1. Right-click My Computer from the Start menu, then select Properties.
2. Select the Hardware tab, then click Device Manager.
3. Double-click Network adapters.
4. Double-click ASUS USB-N14 USB Wireless Adapter. An ASUS
USB-N14 USB Wireless Adapter window appears.
5. Check Device status to see if the WLAN adapter is working properly.
My WLAN adapter cannot connect to any Access Point.
• CheckifNetwork Type is set to Infrastructure mode.
• CheckiftheSSID of your WLAN adapter is the same as that of the
Access Point you want to connect to.
• CheckiftheEncryption settings of your WLAN adapter are the same as
the Access Point you want to connect to.
My WLAN adapter cannot connect to a station or WLAN
adapter.
• CheckifNetwork Type is set to Ad Hoc mode.
• CheckiftheSSID of your WLAN adapter is the same as that of the
station or the WLAN adapter you want to connect to.
• CheckiftheChannel of your WLAN adapter is the same as that of the
station or the WLAN adapter you want to connect to.
• CheckiftheEncryption settings of your WLAN adapter are the same as
those of the station or the WLAN adapter you want to connect to.
The connection quality is bad and the signal strength is weak.
• KeepyourWLANadapterawayfrommicrowaveovensandlargemetal
objects to avoid radio interference.
• MoveyourWLANadapterclosertotheaccesspoint,station,orWLAN
adapter you want to connect to.

Asus USB-N14 Specifications

General

Interface	WLAN
USB ports quantity	1
Connectivity technology	Wireless
Chipset	-
Internal	No
Component for	PC/Laptop
Product color	Black
Antenna connector type	R-SMA
Modulation	16-QAM, 64-QAM, CCK, OFDM
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, WPA-PSK, WPA2-PSK, WPS
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Maximum data transfer rate	300 Mbit/s
Gain	5 dBi
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

Weight and Dimensions

Depth	90 mm
Width	55 mm
Height	11 mm