Asus VE276Q Series - Troubleshooting Common Issues

3-7 Chapter3:GeneralInstruction
3.3 Troubleshooting (FAQ)
Problem Possible Solution
PowerLEDisnotON
Press the • button to check if the monitor is in the
ONmode.
Checkifthepowercordisproperlyconnectedtothe•
monitor and the power outlet.
The power LED lights amber and
there is no screen image
Check if the monitor and the computer are in the •
ONmode.
Makesurethesignalcableisproperlyconnected•
the monitor and the computer.
Inspect the signal cable and make sure none of the •
pins are bent.
Connect the computer with another available •
monitortocheckifthecomputerisproperlyworking.
Screen image is too light or dark Adjust the Contrast and Brightness settings via •
OSD.
Screen image is not centered or
sizedproperly
Press the • button for two seconds to
automaticallyadjusttheimage.
Adjust the H-Position or V-Position settings via •
OSD.
Screen image bounces or a wave
pattern is present in the image
Makesurethesignalcableisproperlyconnectedto•
the monitor and the computer.
Moveelectricaldevicesthatmaycauseelectrical•
interference.
Screen image has color defects
(whitedoesnotlookwhite)
Inspect the signal cable and make sure that none of •
the pins are bent.
Perform Reset via OSD.•
AdjusttheR/G/BcolorsettingsorselecttheColor•
Temperature via OSD.
Screenimageisblurryorfuzzy
Press the • button for two seconds to
automaticallyadjusttheimage(forVGAmodeonly).
Adjust the Phase and Clock settings via OSD.•
Nosoundorsoundislow Ensurethattheaudiocableisproperlyconnectedto•
the monitor and the computer.
Adjustthevolumesettingsofbothyourmonitorand•
computer.
Ensure that the computer sound card driver is •
properlyinstalledandactivated.
Webcam is not working MakesurethatyouhaveconnectedtheUSB2.0•
cablesecurelytoboththeLCDmonitorandyour
computer.
MakesurethatyouusetheMicrosoftWindows•
Vista/XPServicePack2operationsystems.
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