Asus VG248QE User Manual

3-6
Chapter 3: General Instructions
3.3 Troubleshooting (FAQ)
Problem Possible Solution
Power LED is not ON
• Press the button to check if the monitor
is in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
The power LED lights amber and there is
no screen image
• Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the computer
is properly working.
Screen image is too light or dark • Adjust the Contrast and Brightness
settings via OSD.
Screen image is not centered or sized
properly
• Adjust the H-Position or V-Position
settings via OSD.
Screen image bounces or a wave pattern is
present in the image
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.
Screen image is blurry or fuzzy • Adjust the Phase and Clock settings via
OSD.
No sound or sound is low • Ensure that the HDMI cable is properly
connected to the monitor and the
computer.
• Adjust the volume settings of both your
monitor and HDMI device.
• Ensure that the computer sound card
driver is properly installed and activated.

Asus VG248QE Specifications

General

3D	Yes
Panel type	TN+Film
Pixel pitch	0.2768 x 0.2768 mm
Aspect ratio	16:9
Backlight type	W-LED
Display surface	-
Display diagonal	24 \
Display technology	LED
Viewing angle, vertical	160 °
Contrast ratio (dynamic)	80000000:1
Display number of colors	16.78 million colors
Digital vertical frequency	50 - 144 Hz
Digital horizontal frequency	30 - 140 kHz
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
DVI-D ports quantity	1
VGA (D-Sub) ports quantity	0
RMS rated power	4 W
Number of speakers	2
Tilt angle range	-5 - 15 °
Cable lock slot type	Kensington
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.5 W
Power consumption (standby)	- W
Power consumption (typical)	45 W
Certification	BSMI, CB, CCC, CE, C-Tick, ErP, FCC, Gost-R, J-MOSS, PSE, RoHS, UL/cUL, VCCI, WEEE, WHQL
Product color	Black
Market positioning	Gaming
Package depth	221 mm
Package width	674 mm
Package height	413 mm
Package weight	8100 g
Sustainability certificates	ENERGY STAR
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	231 mm
Height (with stand)	499.9 mm
Weight (with stand)	5500 g
Depth (without stand)	57.3 mm
Width (without stand)	569.4 mm
Height (without stand)	340.4 mm
Weight (without stand)	3750 g