Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
If and XX New msgs show on the handset and XX New messages
shown on the telephone base, there are new messages in the built-in
answering system. To listen to messages recorded on your digital
answering system, press /PLAY/STOP on the telephone base
(page 116).
If and New voicemail display on the handset and the telephone base,
your telephone service provider is indicating that it has new voicemail
for you. To listen to your voicemail, you typically dial an access number
provided by your telephone service provider, followed by a security code
or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
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