Making a Call
Outside:
To call an outside party on a line assigned to your phone:
Phone Number
1.
Lift the handset to dial out on your primary line.
2.
Dial telephone number.
Inside:
To call an inside party (another extension):
Centrex Extension
Number
1.
Lift the handset to dial out on your primary line.
2.
Dial the Centrex extension number.
NOTE: To call another extension using the intercom, see panel 7.
Answering a Call
At Your Extension:
Lift Handset
On a Specific Line:
[
Line
]
If the line is not
assigned to your
phone, see
panel 7.
[ Hold ] [ Line ]
When the telephone is ringing:
Lift the handset.
If you have more than one line on your phone, you will be
connected to the line ringing the longest time.
To answer a call on a specific line:
1.
Press the flashing [
Line
] button.
If your system uses “button-down operation,” calls on secondary lines
will not ring at your phone. You must press the [
Line
] button and lift the
handset to answer.
2.
Lift the handset.
To answer a voice paging call (your phone beeps):
If the microphone is on, you can speak after the beep.
If the microphone is not on, press [
Mic
] or lift the handset.
If you are already on a call:
1.
Press [
Hold
] to put the first call on hold.
2.
Press the flashing [
Line
] button to pick up the new call.
Transferring a Call
To pass a call to another extension:
[ Transfer ]
While active on the call, press [
Transfer ] in the place of a switchhook
flash in your Centrex instructions and then follow your Centrex
instructions for transferring the call.
Putting a Call on Hold
To hold so anyone with the line can pick it up:
Hold:
Press [ Hold ].
[
Hold
]
To hold so only you can pick it up (Exclusive Hold):
Exclusive Hold:
Press [ Feature ] [ 0 ] [ 2 ].
[
Feature ] [ 0 ] [ 2 ]
To pick up a held call:
To Pick Up:
1.
Press the held [
Line
] button.
[ Line ] 2.
Lift handset.
9
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