August SE20 - Frequently Asked Questions; Warranty

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This warranty is subject to the following conditions:
The warranty is only valid within the country where the
product is purchased.
The product must be correctly installed and operated in
accordance to the instructions given in this user manual.
The product must be used solely for domestic purposes.
The warranty only covers the main unit, and does not cover the
accessories.
The warranty does not cover the damage caused by misuse,
negligence, accident and natural disaster.
The warranty will be rendered invalid if the product is resold or
has been damaged by inexpert repairs. The manufactures disclaim
any liability for incidental or consequential damages.
Please consult our customer adviser before returning any product;
we are not responsible for any unexpected product returns.
Any faulty product must be kept and returned in the original
packaging with all the accessories and the original copy of the
purchase receipt.
The warranty is in addition to, and does not diminish, your statutory
or legal rights.
Telephone: +44 (0) 845 250 0586
Email: service@augustint.com
Customer Service:
English
12. Frequently Asked Questions
The questions listed below do not necessarily signify a fault
with the device. Please check this list before requesting a repair.
Solution
Question
Possible Cause
Why is there
no power?
Power adaptor plug loose Check power adaptor
plug connection.
Why can't I find
the SE20
via Bluetooth
SE20 is not in Bluetooth
pairing mode
Why can't I pick
up any radio
stations?
No signal Try repositioning the device
or adjusting the antenna angle.
Why am I getting
no sound?
The volume is too low or
the playback is paused
Try to increase the volume
of the SE20 and your source
device or resume playback on
your source device.
Press M button to change
Bluetooth mode, you will hear
a reminder.
This product is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC. The
declaration of conformity may be consulted at August
International Ltd, Unit 5 Swains Mill, Crane Mead,
Ware SG12 9PY, England
13. Warranty
This product is guaranteed for twelve months from the date of the
original purchase. In the unlikely event of any defect arising due to
faulty materials or workmanship, the unit will be either replaced or
repaired free of charge (where possible) during this period. An
alternative product will be offered in case the product is no longer
available or repairable.
This warranty is subject to the following conditions: