Unable to pair my Bluetooth source
device
• Confirm that the speaker is in pairing mode.
• Confirm that the speaker is within 10m of the source device
• Delete existing connection to speaker from source device and repair.
• Press and hold the multi-function button for 2 seconds
Can’t install the Bluetooth driver for
the speaker on a computer
• For Windows 7 and 8, update the Bluetooth driver from the Bluetooth module
manufacturer’s website. For further information on you PCs Bluetooth module,
please consult your PC supplier.
• Bluetooth speaker are not supported by Windows XP and Vista, a third party
Bluetooth driver can be used to solve this issue.
There is no sound from my
Bluetooth audio device
• Make sure the Bluetooth audio device is connecting to the speaker via
Bluetooth.
• Check the volume on both source device and your audio device.
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