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Avaya 3631 - User Manual

Avaya 3631
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All rights reserved for Avaya Inc. and Avaya Deutschland GmbH
Avaya 3631 IP Wireless Handset
Configuration Guide for Co-existence with
the Avaya 3641/3645 IP Wireless Handset
Offering
Edition 1.0
January 20, 2011
Document number: 21-603883

Questions and Answers

  • J
    Juan WhiteSep 8, 2025
    What to do if my Avaya IP Phone reached maximum access point usage?
    • E
      Emily HarringtonSep 8, 2025
      If your Avaya IP Phone shows the maximum access point usage has been reached, reduce the usage and clear the alarm.
  • J
    Jacqueline ValdezSep 10, 2025
    What to do if SRP audio is delayed on Avaya 3631?
    • K
      Kelsey WardSep 10, 2025
      If the SRP audio is delayed on your Avaya IP Phone, reduce usage, and then clear the alarm.
  • D
    Donna ThompsonSep 12, 2025
    What to do if SRP audio is lost on Avaya 3631 IP Phone?
    • B
      Benjamin ScottSep 12, 2025
      If the SRP audio is lost on your Avaya IP Phone, reduce usage, and then clear the alarm.
  • M
    Melissa GallagherSep 13, 2025
    What to do if my Avaya 3631 IP Phone says 'No AVPP Response'?
    • R
      Rachel BuchananSep 13, 2025
      If your Avaya IP Phone displays 'No AVPP Response', first, ensure that the IP Address configured on the phone matches the AVPP IP Address. If you're using a 3641/3645 model, also check that the AVPP firmware is up-to-date.
  • C
    Cathy MoralesSep 15, 2025
    Why does my Avaya 3631 say 'Authentication Error'?
    • J
      Jamie HardinSep 15, 2025
      If your Avaya IP Phone shows an 'Authentication Error', double-check that you've entered the Passkey correctly.
  • B
    Brian MooreSep 18, 2025
    What to do if my Avaya IP Phone is 'Trying aaa.bbb.ccc.ddd'?
    • C
      Christine HerreraSep 18, 2025
      If your Avaya IP Phone displays 'Trying aaa.bbb.ccc.ddd', ensure that the correct IP routes are set up in the Avaya AP-8 Access Point.

Avaya 3631 Specifications

General IconGeneral
SpeakerphoneYes
Model3631
TypeIP Phone
DisplayMonochrome graphical display
FeaturesCaller ID, call waiting, hold, transfer, conference, mute, volume control
ProtocolsSIP
Headset Port2.5mm
Supported CodecsG.711, G.729

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