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Avaya J179 - User Manual

Avaya J179
188 pages
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IP Office
J100 Series Phone User Guide
Release 11.0
Issue 2
April 2020

Table of Contents

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Avaya J179 Specifications

General IconGeneral
MountingDesk/Wall
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Display diagonal3.5 \
Caller IDYes
Lines quantity- lines
Phonebook capacity- entries
Number of VoIP accounts-
Ringer typePolyphonic
Voice codecsG.711, G.722, G.726, G.729ab, OPUS
Networking standardsIEEE 802.3af, IEEE 802.3az
Ethernet LAN interface typeGigabit Ethernet
Ethernet LAN (RJ-45) ports2
Harmonized System (HS) code85171800

Summary

Chapter 1: Introduction

Important Safety Information

Provides critical safety warnings and precautions for using Avaya telephones.

Phone Keys

Details the various keys found on the phone and their functions.

Call Soft Keys

Explains the dynamic functions of buttons below the display.

Appearance Buttons

Describes buttons used to represent and manage calls.

Programmable Feature Buttons

Covers buttons that can be assigned to various phone features.

Chapter 2: Making Calls

Making a Call

Provides the basic procedure for initiating a phone call.

Calling from Your Contacts

Details how to make calls using the phone's contact directory.

Chapter 3: Answering Calls

Answering a New Call

Details how to answer an incoming call using handset, speaker, or headset.

Chapter 7: Forwarding Calls

Chapter 8: Do Not Disturb

DND On;Off (Features Menu)

Enables or disables the Do Not Disturb feature via the Features menu.

DND Off (Status Menu)

Switches off the Do Not Disturb feature using the Status menu.

Chapter 9: Twinning

Mobile Twinning

Allows calls to ring on your phone and another number, including external.

Chapter 10: Holding Calls

Holding a Call

Details the procedure to place a current call on hold.

Taking a Call Off Hold

Describes how to retrieve a call that is currently on hold.

Chapter 12: Transferring Calls

Transferring a Held Call

Details scenarios for transferring calls that are on hold.

Transferring a Call to Your Mobile

Describes how to transfer a call to a mobile device using twinning.

Chapter 14: Conferencing

Starting a Conference

Provides a simple method for creating a conference call.

Chapter 15: Headset Operation

Using a Heaset

Provides basic operations for answering, ending, and switching headset calls.

Using Bluetooth Headsets

Details how to use wireless Bluetooth headsets with the phone.

Enabling Bluetooth Support

Guides on enabling Bluetooth connectivity on the phone.

Pairing a Bluetooth Headset

Explains the process of pairing a Bluetooth headset with the phone.

Chapter 16: Handsfree Speaker Operation

Using Handsfree

Provides instructions for making and answering calls using the speakerphone.

Chapter 17: Contacts

Making a Call from the Directory

Provides steps to initiate a call using a contact from the directory.

Chapter 18: Using the Call Log

Accessing Your Call Log

Provides steps to access and navigate the call log.

Making a Call from Your Call Log

Details how to initiate calls directly from call log entries.

Chapter 19: Voicemail

Accessing the Visual Voice Menus

Guides on accessing voicemail menus via the phone display.

Checking Messages Using Visual Voice

Explains how to listen to and manage voicemail messages visually.

Leaving a Message

Details the process of recording and sending voicemail messages.

Changing Your Voicemail Code

Details how to change your voicemail access password.

Transferring a Call to Voicemail

Describes how to transfer a call to a voicemail box.

Sending an Incoming Call to Your Mailbox

Explains how to redirect incoming calls directly to your voicemail.

Chapter 20: Logging In;Out

Log In

Explains how to log into any phone on the system to access your settings.

Log Out

Details the process of logging out from the phone.

Lock;Unlock

Describes how to lock and unlock the phone's settings.

Logging In on Another User’s Phone

Guides on logging into a phone currently in use by another user.

Logging In on a “Not Logged In” Phone

Explains how to log into a phone that has no current user logged in.

Logging In on an Unregistered Phone

Guides on logging into an unregistered phone.

Logging Out

Details the process and outcomes of logging out from the phone.

Changing Your Security PIN

Explains how to change your security PIN for login and phone locking.

Locking Your Phone

Details how to manually lock the phone and its features.

Unlocking Your Phone

Explains how to unlock the phone using the security PIN.

Chapter 21: Groups

Switching Your Group Membership On;Off (Status Menu)

Manages group membership status via the Status menu.

Switching Your Group Membership On;Off (Features Menu)

Manages group membership status via the Features menu.

Group Service Status and Fallback

Explains group service modes and fallback destinations.

Changing a Group’s Service Status (Features Menu)

Modifies group service status using the Features menu.

Changing a Group’s Service Status (Status Menu)

Modifies group service status using the Status menu.

Changing a Group’s Fallback Destination

Explains how to change the fallback destination for group calls.

Chapter 22: Programmable Feature Buttons

Editing Your Programmable Buttons

Explains how to assign functions to programmable buttons.

Programmable Button Features

Lists assignable features for programmable buttons.

Call Forward All Button

Switches unconditional call forwarding on or off.

Chapter 27: The Status Menu

Do Not Disturb

Switches the Do Not Disturb feature on or off via the Status menu.

Forward on Busy

Clears or changes forward on busy settings via the Status menu.

Forward on No Answer

Clears or changes forward on no answer settings via the Status menu.

Forward Unconditional

Clears or changes 'forward unconditional' settings via the Status menu.

Group Membership

Manages group membership status via the Status menu.

Group Status

Changes the service state of a group via the Status menu.

Chapter 28: Short Codes

Forwarding

Lists short codes for call forwarding options.

Hunt Group

Lists short codes for hunt group service status.

Login

Lists short codes for logging in and out of the phone.

Voicemail

Lists short codes for accessing voicemail messages.

Chapter 29: System Administration

Setting the Date

Manually sets the date when automatic time retrieval is unavailable.

Setting the Time

Manually sets the time when automatic retrieval is unavailable.

Setting the Time Offset

Applies an offset to the current telephone system time.

Restarting the System

Details how to shut down and restart the telephone system.

Managing the Memory Cards

Checks status and performs actions on memory cards.

Reporting System Alarms

Displays and allows clearing of system alarms.

Chapter 30: Menus

Menu Access Control

Explains how system administrators control menu access.

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