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General| Speakerphone | Yes |
|---|---|
| Call Log | Yes |
| Programmable Feature Buttons | 8 |
| Headset Support | Yes |
| Message Waiting Indicator | Yes |
| Lines | 8 |
| Headset Port | Yes |
| Compatibility | Avaya Aura and IP Office |
| Ethernet Ports | 2 x 10/100 |
| Power | PoE (Power over Ethernet) or optional power adapter |
| Protocols | SIP, H.323 |
| Fixed Feature Buttons | Mute, Speaker, Hold, Transfer, Conference, Redial |
Details critical safety precautions for using Avaya IP phones to prevent injury or damage.
Describes the physical features and hardware components of the 1408 and 1416 IP phone models.
Explains how to navigate the phone's main menus, including Features, Status, and Button Features.
Covers phone status letters, appearance buttons, and their display indicators for call status.
Explains en-bloc dialing and available call soft key options for managing calls.
Guides on making calls using the contacts directory and call log features.
Covers making page calls, withholding numbers, adjusting volume, muting, and ending calls.
Instructions on how to redirect an incoming call directly to voicemail.
Explains how to silence an incoming call's ringing without answering or rejecting it.
Details how to answer a page call, converting it into a normal call.
Describes how to configure internal calls to connect automatically.
Guides on answering calls ringing on other extensions or hunt groups.
Explains the 'One' mode and 'List' mode for redialing the last or recent outgoing calls.
How to view detailed information about calls in the redial list.
Process for saving call log or redial entries into the personal contacts directory.
Covers placing calls on hold, switching between held calls, and transferring held calls.
Explains how to park calls for retrieval by other users and park & page functionality.
Steps to transfer a current call to another user's voicemail.
Guides on transferring calls that are currently on hold.
Instructions for transferring calls to a mobile phone via twinning.
Explains how the system prompts for account codes before specific calls.
Details how users can manually enter account codes for call tracking.
Procedures for initiating a conference call with one or more parties.
Covers adding calls, dropping/muting parties, holding conference calls, and context sensitive conferencing.
How to display participant lists and details within a conference call.
Guides on using the headset for answering, ending, and switching calls.
Explains using the speakerphone for calls, including group listen and conference phone considerations.
How to access and view entries in personal and system directories.
Instructions for initiating calls using directory contacts.
Explains using the directory for tasks other than direct dialing.
Step-by-step guide to adding new entries to the personal contacts.
Process for modifying existing contact information in the directory.
How to remove entries from the personal contacts directory.
How to access and navigate the call log to view missed, answered, and outgoing calls.
Instructions for redialing numbers directly from the call log.
How to view specific details for individual call log entries.
Procedures for removing single or all call log entries.
Steps to clear the entire call log history.
How to save call log entries to the personal contacts directory.
Explains the message waiting indicator and how to check voicemail messages.
Guides on setting mailbox greetings, names, email modes, and voicemail codes.
Covers transferring calls to voicemail and using visual voice menu access.
Procedures for logging into the phone system, whether in use or not.
Steps to log out from the phone and the system's behavior upon logout.
How to manually lock/unlock the phone and enable automatic locking.
Configuration options for automatically locking the phone after inactivity.
Procedure for unregistering a phone from the telephone system.
Steps to change the user's security PIN for phone access.
Instructions for setting up call forwarding to another extension ('Follow Me To' and 'Here').
Covers unconditional, busy, and no-answer call forwarding configurations.
Explains how to enable/disable DND and manage exception numbers.
Details on setting up internal and mobile twinning for simultaneous ringing.
How to enable or disable membership in hunt groups for call reception.
Managing group service modes (In Service, Night, Out of Service) and fallback destinations.
Step-by-step guide to assigning functions to programmable buttons.
Lists various features that can be assigned to phone buttons via self-administration.
Covers mobile twinning, number withholding, redial modes, en-bloc dialing, erase options, and auto lock.
Adjusting ringer settings, volume levels for handset, headset, speaker, and button clicks.
Configuring display brightness, contrast, call timers, language, and name display.
Displays status for Do Not Disturb, Follow Me, and various call forwarding settings.
Shows status for group membership, service, twinning, and parked calls.
Information on parked calls and system alarms like memory or voicemail failures.
Short codes for park/unpark, call pickup, conference, DND, and follow me features.
Short codes for forwarding, hunt groups, login/logout, and voicemail functions.
Procedures for checking system software version and time settings.
Steps for setting the system date, time, and time offset.
Covers system shutdown, memory card management, and system alarm monitoring.
Accessing Features, Self-Administer, and Phone A-Menu for user settings.
Navigating Call Log, Contacts, and Redial menus.
Accessing Status, Locked, System Admin, Error, and Access Control menus.
Definitions for terms like Abbreviated Ring, Appearance Button, and Auto Hold.
Definitions for Do Not Disturb, Follow Me, and various Forwarding terms.
Terms related to Group membership, Twinning, Login, and Missed Calls.
Definitions for Park Call, Short Codes, System Administrator, and Twinning.
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