Avaya 1408 - Switching between Calls; Transfer a Held Call

1408/1416 Phone User Guide Page 50
15-601040 Issue 07i (06 November 2015)IP Office 9.0
Comments on this document? infodev@avaya.com
5.1.3 Switching Between Calls
With a call on hold (fast-flashing green appearance button) and another call connected (red and green
appearance button), you can switch between calls by pressing the appearance button of the held call. The current call is
automatically put on hold and the previously held call connected.
When you place a call on hold in order to make a transfer , the call is considered 'on hold pending transfer' and is
indicated by fast-flashing red and green appearance buttons. On phones with only a single appearance button (or icon),
the phone displays "On-Hold-Xfer" before the call information on the call's application line.
5.1.4 Transfer a Held Call
When you already have a call on hold and a call connected, you can connect them by starting a conference. Press the
CONFERENCE key. Your current call and the held call will be connected. You can now drop yourself from the
conference.
Note: If you are the only internal user in the conference, depending on your telephone systems configuration, dropping
yourself might end the conference. Consult your system administrator for details.
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