EasyManua.ls Logo

Avaya 1120E IP User Manual

Avaya 1120E IP
242 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Avaya 1120E IP Deskphone with
SIP Software—User Guide
Avaya IP Office 7.0
Document Status: Standard
Document Version: 01.01
Document Number: AV40050-104
Date: March 2011

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Avaya 1120E IP and is the answer not in the manual?

Avaya 1120E IP Specifications

General IconGeneral
Headset SupportYes
SpeakerphoneYes
Connectivity10/100 Mbps Ethernet
Power over Ethernet (PoE)IEEE 802.3af Class 2
AudioG.711, G.729a
ProtocolsSIP, H.323
ButtonsProgrammable buttons
Ethernet Ports10/100 Mbps
Power SourcePoE or power adapter

Summary

Welcome

Basic Features Overview

Lists key features of the IP Deskphone, including programmable keys and display.

Avaya 1120E IP Deskphone Controls

Deskphone Control Overview

Explains user-defined keys, context-sensitive soft keys, volume, and mute functions.

Key Functions and Navigation

Details Handsfree, Navigation Cluster, Enter, and Goodbye/Release keys.

Additional Key Operations

Describes Headset, Hold, Dialpad, Alerter, and Copy keys.

Menu Access Keys - Services, Inbox, Outbox, Directory

Details Inbox, Outbox, and Directory keys for call logs and contacts.

Avaya 1120E IP Deskphone Display

Display Cleaning and Soft Key Introduction

Provides cleaning instructions and introduces context-sensitive soft keys.

Idle Mode Soft Keys - Feature Menu

Details the 'Feature' soft key and its associated menu items.

Idle Mode Soft Keys - Redial, Msgs, Input Modes

Explains Redial, Msgs, and the abc/123 soft keys for input.

Idle Mode Soft Keys - Prefs Menu (Display, Audio, Features)

Covers 'Prefs' soft key for display, audio, and feature options.

Navigation and USB Mouse Usage

Navigation Key Cluster Overview

Describes scrolling and text editing functions of the Navigation Key Cluster.

Navigation Key Cluster and USB Mouse Usage

Details backspace, highlighting, and USB mouse usage.

Call Features and Security Overview

Lists call features and introduces security requirements like ID/password.

Secure Connection Indicator

Explains how to identify a secure connection using the padlock icon.

Regulatory and Safety Information

EMC and Safety Compliance Standards

Lists EMC and safety compliance standards for various jurisdictions.

Other Regulatory Notices

Covers additional regulatory info for US/Canada, EU, Australia, and Japan.

Using Your Avaya 1120E IP Deskphone

Getting Started Guide

Overviews essential sections for using the IP Deskphone, including setup.

Component Connection and Cautions

Highlights cautions for connecting components and general warnings.

IP Deskphone Connection Points

Illustrates and lists the various ports and connection points on the phone.

Stand Cover Removal and Wall Mount Preparation

Details removing stand cover and preparing for wall mounting.

Connecting Peripherals and Installation

Connecting the AC Power Adapter

Provides instructions for connecting the optional AC power adapter.

Connecting the Handset

Guides on connecting the handset cable and cord routing.

Connecting and Configuring Headsets

Explains headset connection and automatic tuning parameter application.

Connecting the LAN Ethernet Cable

Details connecting the IP Deskphone to the LAN via Ethernet cable.

Deskphone Installation and Text Entry

Installing Additional Cables and Wall Mounting Overview

Guides on connecting USB devices and wall-mounting the phone.

Wall-Mounting Method A

Detailed steps for wall-mounting using method A (screws).

Wall-Mounting Method B and Text Entry Introduction

Steps for method B and introduction to text entry.

Entering Text

Text Entry via Dialpad

Explains using the dialpad for text and switching input modes.

Dialpad Key 1 Alphanumeric Characters (Part 1)

Lists special characters and key presses for dialpad key 1.

Dialpad Key 1 Alphanumeric Characters (Part 2)

Continues character list and notes on the 0 key.

Configuring Dialpad for Alphanumeric Input

Guides on setting dialpad default to alphabetic or numeric.

USB Keyboard Text Entry

Text Entry via USB Keyboard

Explains using a USB keyboard for text entry and feature access.

USB Keyboard Function Mapping

Maps USB keyboard function keys to IP Deskphone fixed keys.

Accessing the Avaya 1120E IP Deskphone

Logging On Procedures

Outlines steps for logging on, including ID, password, and duration.

Automatic Login and Domain Configuration

Explains auto login setup and configuring the domain for login.

Domain Password Protection and Switching

Details password protection for editing domains and switching.

Language Selection

Explains how to select the interface language for the IP Deskphone.

IP Deskphone Login Process

Logon Process - User ID and Input Modes

Details entering user ID and selecting input modes for logon.

Logon Process - Password Confirmation and Cancellation

Finalizes logon with password confirmation and options to cancel.

Login Duration and Logoff Procedures

Explains setting login duration and timed logoff.

User Profile and Location Settings

Details selecting and saving a location in the User Profile.

Logging Off from the IP Deskphone

Making an Emergency Call

Configuring the Avaya 1120E IP Deskphone

Adjusting Display Screen Contrast

Guides on adjusting the display contrast level.

Creating Idle Screen Text Display

Explains creating custom text messages for the idle screen.

Configuring Backlight Screensaver

Details setting backlight duration and screensaver configuration.

Configuring Menu Auto Back-out

Explains setting the time interval for menu auto back-out.

Volume Settings Configuration

Adjusting Ring Volume

Provides steps to adjust the ring volume for incoming calls.

Adjusting Handset Volume

Explains how to adjust the handset volume.

Adjusting Headset Volume

Guides on adjusting headset volume.

Adjusting Handsfree Mode Volume

Details adjusting handsfree mode volume.

Language, Date, Time, and Time Zone Settings

Selecting the Interface Language

Explains how to select and change the display language.

Selecting Date and Time Format

Guides on selecting date and time formats.

Selecting Time Zone

Details how to select and configure the time zone.

Selecting Time Format

Explains how to select the time format (12/24 hour).

USB Headset Support

Supported USB Headset Types

Lists various USB headset types compatible with the phone.

Headset Menu Configuration

Shows headset options and configuration screen.

Headset Configuration Options - Device and Type

Details active device and wired headset type settings.

Headset Configuration Options - HID and MHA

Covers HID commands, MHS type, and MHA back light.

USB Headset Presence and Audio Formats

Verifying USB Headset Presence

Explains checking USB headset presence using the System menu.

Audio Format Selection and Generic Headset Behavior

Describes selecting audio formats and generic headset behavior.

Avaya USB Headset Adapter with HID

Details HID support for Avaya USB adapters and features.

Avaya USB Adapter Features - LEDs, Call Handling, Mappings

Describes LEDs, indicators, call handling, and key mappings.

Third-Party USB Headsets and Analog Adapter

Third-Party Headset Features - Key Events and LEDs

Details key events and LED control for third-party headsets.

Third-Party Headset Features - Indicators and Calls

Covers indicators, call handling for third-party headsets.

Analog Terminator Adapter (ATA) Characteristics

Lists ATA characteristics for key events, indicators, and call handling.

Making a Call

Making Calls via Off-Hook Dialing

Guides on making calls by lifting handset or using headset/handsfree first.

Off-Hook Dialing - Redial, Msgs, Send

Details using Redial, Msgs, and Send soft keys for off-hook dialing.

Making Calls via On-Hook Dialing and Handsfree

Explains dialing before off-hook and switching to handsfree.

Using Headset and Redial for Calls

Guides on using headset and redialing for calls.

Intercom, Paging, and Voice Mail

Making an Intercom Call

Provides steps to make an intercom call.

Making Paging Calls

Details entering numbers for paging calls and confirming.

Receiving Voice Mail

Explains how to retrieve voice mail messages.

Receiving a Call

Caller Identification

Explains how incoming caller ID information is displayed.

Answering, Ignoring, and Call Ignore Features

Provides methods to answer, ignore calls, and configure Call Ignore.

Configuring Do Not Disturb

Guides on enabling and disabling the Do Not Disturb feature.

Receiving Intercom Calls

Describes how intercom calls are handled, including auto-answer.

Call Pickup Groups and Paging Calls

Receiving Calls to Pickup Groups

Explains how members can answer other members' calls.

Receiving Paging Calls

Describes paging call behavior, including one-way audio.

Call Forwarding Activation and Cancellation

Guides on setting up and disabling call forwarding.

The Address Book

Viewing the Address Book

Explains how to access and view contacts in the Address Book.

Initiating Calls from Address Book

Guides on making calls directly from contacts in the Address Book.

Adding a Contact to Your Address Book

Provides steps to add new contacts with name and number/SIP.

Editing a Contact in Your Address Book

Explains how to edit existing contact information.

Address Book Contact Management

Editing Contact Details (Name, Number)

Details editing name, SIP address, or phone number for contacts.

Editing Contact - Friends List and Confirmation

Covers designating contacts as friends and completing edits.

Deleting a Contact from Your Address Book

Guides on how to delete contacts from the Address Book.

Copying Information to the Address Book

Explains copying contact info from Call Inbox/Outbox to Address Book.

Searching for Contacts in the Address Book

Address Book Search Methods Overview

Explains changing the default search method (Index, 1st Char, Name).

Using the Search Feature and Local Search

Guides on performing local searches using various criteria.

Local Search - Entering Criteria and Results

Details entering search criteria and handling search results.

Local Search - Unsuccessful Results

Explains results when a search yields no entries.

Call Inbox Management

Accessing and Managing Calls in Call Inbox

Explains accessing and managing calls when idle or active.

Call Inbox - Navigation, Filtering, and Deleting

Details navigating, filtering missed/all calls, and deleting.

Call Inbox - Additional Interactions

Covers using Enter key, dial pad, and call actions from inbox.

Viewing Call Details in the Call Inbox

Explains how to view detailed information for calls in the inbox.

Managing Missed Calls and Notifications

Managing Missed Calls

Provides steps to view and manage missed calls.

Missed Calls Notification Behavior and Settings

Explains changing notification behavior and setting clearing modes.

Initiating a Call from the Call Inbox

Deleting Calls from Your Call Inbox

Guides on deleting individual or all calls from the Call Inbox.

Accessing Call Inbox During a Call

Explains how to access the Call Inbox while on an active call.

Call Outbox Management

Accessing and Managing Calls in Call Outbox

Explains accessing and managing calls when idle or active.

Initiating a Call from the Call Outbox

Provides steps to initiate a call from the Call Outbox.

Call Outbox - Deleting and Viewing Details

Explains deleting and viewing call details in the Outbox.

Call Outbox - Deleting Calls

Guides on deleting calls from the Call Outbox.

Accessing Call Outbox During a Call

While on an Active Call

Making a New Call During an Active Call

Explains how to initiate a new call while on an active call.

Call Waiting and Placing Calls on Hold

Describes handling incoming calls and placing calls on hold.

Managing Multiple Calls on Hold

Explains how to manage multiple calls on hold using navigation and soft keys.

Soft Keys for Multiple Calls - NewCall and Audio

Describes 'NewCall' and 'Audio' soft keys for managing multiple calls.

Active Call Soft Key Menus and Navigation

Soft Keys for Multiple Calls - More Menu and Transfer

Details navigating 'More...' menu and using 'Trnsfer' soft key.

Soft Keys for Multiple Calls - Prefs Menu

Covers 'Prefs' menu options like Display, Audio, Feature Options.

Soft Keys for Multiple Calls - Network and USB Locks

Details Network and USB Locks options via 'Prefs' menu.

Accessing Held Calls and Placing Active Calls on Hold

Guides on accessing held calls and placing active calls on hold.

Call Conferencing and Transferring

Using Call Conferencing

Explains establishing a conference call between active and held calls.

Transferring a Call Overview

Introduces the process of transferring a call.

Transferring Call Details and Consultation

Guides on entering transfer destination and consultation option.

Call Park and Retrieval

Using the Call Park Feature

Explains temporarily parking a call for retrieval.

Retrieving a Parked Call

Guides on retrieving a parked call using the retrieval code.

Configuring Custom Settings

Programmable Keys Overview

Introduces programmable keys for activating features.

Assigning Functions to Programmable Keys

Guides on programming keys to activate features like Call Forward.

Configuring Speed Dial Keys

Explains programming keys for speed dialing.

Querying Programmable Keys

Guides on checking functions assigned to programmable keys.

Privacy and Audio Settings

Incoming Call Privacy Settings

Details restricting caller information for incoming calls.

Outgoing Call Privacy Settings

Explains restricting outgoing call information.

Audio Codecs Configuration

Allows specifying and modifying codecs for active calls.

Audio Codec Selection and Ordering

Explains selecting codecs and modifying preferred order.

Screensaver, Background Image, and Slideshow

Screensaver Settings Configuration

Details enabling/disabling screensavers and setting delay, image, text.

Screensaver Modes and Behavior

Explains screensaver modes and interaction.

Displaying Screensaver Images as Slideshow

Explains how to display uploaded screensaver images in slideshow.

Selecting an Image for Background

Guides on selecting and configuring background images.

USB Flash Memory Device Support

File Manager Overview and Screens

Details file manager navigation and browsing screens.

File Manager - Root and Select Device Screen Options

Explains options in file manager root and device selection screens.

File Manager Browsing Options - Send and Delete

Details file sending and deletion options within the file manager.

File Manager - Select Destination Screen

Explains OK and Back options for file transfer destination.

File Manager Scenarios and Error Handling

File Manager Scenario 1 - Copying Image Files

Details copying an image file from USB to IP Deskphone.

File Manager Scenario 2 - Copying Ring Tones

Explains copying ring tones from IP Deskphone to USB.

File Manager Error Handling

Describes error messages related to file copying.

Maintaining the IP Deskphone

Viewing IP Deskphone Information

Guides on accessing basic phone information like load version.

Viewing Additional Phone Information (USB, E911)

Explains viewing USB port and E911 information.

Services Menu Overview

Lists the main options available in the Services menu.

Checking for Software Updates

Resetting the IP Deskphone

Erasing User Data

Erasing User Data Overview

Introduces erasing user data like profiles, sounds, languages, system files.

Erasing User Data Files via File Manager Access

Guides on accessing File Manager to delete user data.

Erasing User Data Files - File Selection and Deletion

Details selecting files/folders for deletion in the File Manager.

Deleting Specific User Data Files (Profiles, Sounds, Language, Logs)

Guides on deleting user profiles, sound, language, and log files.

Network Menu and Software Updates

Network Menu Access and Options

Lists options in the Network menu like Server Settings and Diagnostics.

Automatic Remote Software Updates

Explains the process for automatic software updates.

Visual Indicators

Display Screen Icons

Illustrates icons for call states and features.

Visual Alerter/Message Waiting Indicators

Explains the function of the red LED for incoming calls and voice mail.

Visual Alerter/Message Waiting LED Status

Details LED status for voice mail and incoming calls.

Monitoring Other Extensions

Quick Reference Guide

Fixed Keys Overview

Introduces fixed keys and describes short-cut/navigation keys.

Fixed Keys - Telephone Feature Keys

Details telephone feature keys like Volume, Mute, Handsfree.

Fixed Keys - Call Control Keys

Describes Goodbye, Headset, and Hold keys.

Commonly Used Functions Guide

Provides procedures for commonly used functions like Login/Logout.

Context-Sensitive Soft Key Menus

Context-Sensitive Soft Keys Overview

Lists soft key menus for idle and active call displays.

Idle Phone Display - Context-Sensitive Keys

Describes soft keys for idle display like Redial, Msgs, Prefs.

Active Call Display - Context-Sensitive Keys

Details soft keys for active calls like Conf, Trans, Audio.

Active Call Soft Keys - Prefs and More Menu

Covers Prefs menu and 'More...' navigation during active calls.

Display Screen Icons

Limitations

Unsupported Features - Decline, # Ends Dialing, Subject

Lists unsupported features like Decline softkey and Call Subject.

Third Party Terms

Overview of Third Party Terms

Introduces third-party terms for Avaya software.

Specific Component Licenses - Public Domain DateTime

Covers the Public Domain notice for the DateTime component.

GNU GPL - Copying, Distribution, Modification Terms

Details terms for copying, distributing, and modifying under GNU GPL.

GNU GPL Compliance and Specific Licenses

GNU GPL - Modified Program Requirements

Outlines requirements for distributing modified programs under GNU GPL.

GNU GPL - Distribution Restrictions and Warranty Disclaimers

Covers distribution restrictions and warranty disclaimers.

GNU GPL - Compliance and Versioning

Discusses compliance, country restrictions, and license versions.

Specific Component Licenses - Zlib, Libpng, Kern_random

Covers Zlib, Libpng, and Kern_random licenses.

Specific Component Licenses - Libjpeg and T-Rex

Libjpeg License - Usage Conditions

Outlines conditions for using libjpeg software.

Specific Component Licenses - T-Rex License

Covers the T-Rex license and its restrictions.

T-Rex License - Product Documentation and Source Distribution

Discusses acknowledgment and source distribution for T-Rex.

Terms You Should Know (Glossary)

Glossary - Alphanumeric Dialing to Call Subject

Defines terms like Alphanumeric Dialing, Call Decline, Call Forward, Call Server, Call Subject.

Glossary - Networking, Calls, and Features

Defines terms like Cat6, Conference Call, soft keys, DN, Domain, Do Not Disturb.

Glossary - Keys and Indicators

Defines keys like Enter, Expansion Module, Fixed keys, Goodbye, Handsfree, Hold, and indicators.

Glossary - Input, Call States, and Protocols

Defines terms like Message/Inbox, Mute, Navigation, Off-Hook, SIP.

Glossary - SIP Address, User Interface, and Profile

Related product manuals