Avaya 1120E IP - Call Inbox Management; Accessing and Managing Calls in Call Inbox

Call Inbox
139
Call Inbox
While your IP Deskphone is active, all incoming calls are saved in your
Call Inbox. You can view the following details about each call:
• Call status (Missed)
• Name of the caller
• SIP address
• Time of the call
• Number of consecutive calls each caller made to you
You can configure the filter on your Call Inbox to display all incoming calls
or missed calls. You can access your Call Inbox while the IP Deskphone
is idle or while you are on a call.
Accessing the Call Inbox
You can access the Call Inbox and initiate a call when the IP Deskphone
is:
• Idle. For more information, see “Managing calls in the Call Inbox while
not on a call” on page 139.
• Active. For more information, see “Accessing the calls in your Call
Inbox during a call” on page 148.
Managing calls in the Call Inbox while not on a call
You can manage calls in the Call Inbox while you are not on a call.
To manage calls in the Call Inbox while not on a call:
1. Press the Msg/Inbox fixed key.