EasyManua.ls Logo

Avaya IP Office 1408 User Manual

Avaya IP Office 1408
202 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
15-601040 Issue 09i - (07 August 2015)
1408/1416 Phone User Guide
IP Office™ Platform 9.1

Table of Contents

Other manuals for Avaya IP Office 1408

Question and Answer IconNeed help?

Do you have a question about the Avaya IP Office 1408 and is the answer not in the manual?

Avaya IP Office 1408 Specifications

General IconGeneral
BrandAvaya
ModelIP Office 1408
CategoryIP Phone
LanguageEnglish

Summary

Introduction to Avaya IP Office Phones

Important Safety Information for Avaya Phones

Provides crucial safety guidelines for using Avaya phones, including handling small objects and electrical precautions.

Overview of 1408 and 1416 IP Phones

Details the main features and physical layout of the 1408 IP Phone model.

Overview of 1416 IP Phones

Details the main features and physical layout of the 1416 IP Phone model.

Understanding Phone Keys and Functions

Explains the function of each key on the Avaya phone, including soft keys, navigation, and feature buttons.

Navigating the Main Phone Menus

Describes the primary menus accessible from the phone, including Appearance, Status, and Features menus.

Making Calls on Avaya IP Phones

En-Bloc Dialing for Call Composition

Explains how to compose and edit numbers on the phone display before dialing using En-Bloc mode.

Available Call Soft Key Options

Details the various soft key options that appear during and after a call, such as Answer, Hold, and Drop.

Calling from the Contacts Directory

Guides users on how to initiate calls by accessing and selecting contacts from the phone's directory.

Redialing Previous Numbers

Describes how to redial previously made calls using either list mode or one-number mode.

Withholding Your Number

Explains how to select the option to withhold your phone number on external calls, if supported.

Answering Calls on Avaya IP Phones

Diverting Calls to Voicemail

Provides steps to redirect an incoming call directly to a voicemail box.

Configuring Auto Answer for Internal Calls

Details how to enable the auto-answer feature for incoming internal calls.

Using Call Pickup to Answer Remote Calls

Explains how to answer calls ringing on other extensions or hunt groups within the system.

Redialling Calls on Avaya IP Phones

Redialling a Call Using One Mode

Instructions for redialing the most recent outgoing call using the phone's 'One' mode setting.

Redialling a Call Using List Mode

Steps for redialing calls from the list of recent outgoing calls using 'List' mode.

Selecting Your Preferred Redial Mode

Guides users on how to choose between 'List' mode and 'One' mode for redialing.

Holding and Parking Calls on Avaya IP Phones

Holding Active Calls

Details the process of placing a call on hold, occupying an appearance button, and hearing hold music.

Parking Calls for Retrieval

Explains the process of parking calls, making them accessible to other users via short codes.

Parking a Call Using the Phone Menu

Provides step-by-step instructions for parking calls using the phone's menu system.

Transferring Calls on Avaya IP Phones

Transferring a Call to Voicemail

Guides users on how to transfer a current call to another user's voicemail mailbox.

Transferring a Held Call

Explains various scenarios for transferring calls that are currently on hold to a new destination.

Using Account Codes for Call Tracking

Forced Account Code Entry Process

Details the procedure for entering an account code when required by the system for specific calls.

Manual Account Code Entry Steps

Provides instructions on how to manually enter an account code during or before making a call.

Managing Conference Calls

Starting a Conference Call

Step-by-step guide on initiating a conference call with another party.

Adding Participants to a Conference

Instructions on how to add additional callers to an existing conference call.

Managing Conference Call Parties

Explains how to view conference details, drop, or mute individual participants.

Headset and Handsfree Operation

Using the Phone Headset

Covers answering, ending, and switching calls using the phone's headset.

Using the Handsfree Speakerphone

Details how to use the phone's built-in speaker and microphone for handsfree calls.

Contacts and Directory Management

Viewing Contact Details

Explains how to access and view details of contacts stored in the phone's directory.

Making Calls from the Directory

Guides users on initiating calls by selecting entries from the phone's directory.

Adding New Contacts to the Directory

Provides instructions for adding new personal contacts to the phone's directory.

Using the Call Log

Navigating and Using the Call Log

Explains how to access, view, and use the call log for making calls or viewing details.

Viewing Detailed Call Information

Details how to view specific information about individual call log entries.

Deleting Call Log Records

Provides instructions for deleting individual call log entries or clearing the entire log.

Voicemail Operations

Checking Voicemail Messages

Guides users on how to access and listen to voicemail messages via the phone's interface.

Recording and Sending Voicemail Messages

Explains the process of recording and sending voice messages to other users' mailboxes.

Managing Your Mailbox Greeting

Details how to record and manage a personalized greeting for your voicemail box.

Logging In and Out of Avaya Phones

Logging In to the Phone System

Provides instructions for logging into the phone system to access user settings and calls.

Locking and Unlocking Your Phone

Explains how to manually lock the phone for security and unlock it using a login code.

Setting Up Automatic Phone Locking

Details how to configure the phone to automatically lock after a period of inactivity.

Redirecting Calls on Avaya IP Phones

Setting Up 'Follow Me' Call Redirection

Explains how to set up 'Follow Me' to redirect calls to another extension or work location.

Configuring Call Forwarding Options

Covers unconditional, busy, and no-answer forwarding settings for calls.

Using the Do Not Disturb (DND) Feature

Details how to enable and manage the Do Not Disturb feature, including exception numbers.

Understanding Twinning Features

Explains internal and mobile twinning, allowing calls to ring on multiple phones.

Managing Groups on Avaya IP Phones

Managing Group Membership Status

Guides users on how to enable or disable their membership in hunt groups.

Adjusting Group Service Status and Fallback

Explains how to change group service modes (In Service, Night Service, Out of Service) and fallback destinations.

Configuring Button Features

Programming Phone Buttons

Provides instructions on how to assign functions to programmable feature keys on the phone.

Available Phone Features for Buttons

Lists various features that can be assigned to programmable buttons, such as speed dial and call pickup.

Phone Settings and Customization

Configuring Mobile Twinning Settings

Details how to set up and manage mobile twinning, allowing calls to ring on a mobile device.

Selecting Redial Modes

Explains how to choose between 'List' and 'One' modes for redialing calls.

Enabling En-Bloc Dialing

Guides users on how to enable or disable En-Bloc dialing for composing numbers before dialing.

Setting Up Automatic Phone Locking

Details how to configure the phone to automatically lock after a period of inactivity.

Adjusting Display Settings

Covers adjustments for display brightness, contrast, call timers, and language.

Adjusting Volume and Sound Settings

Explains how to adjust button clicks, error tones, ringer, handset, headset, and speaker volumes.

Using the Status Menu

Managing Do Not Disturb Status

Provides steps to switch Do Not Disturb on or off using the Status menu.

Clearing or Changing 'Follow Me To' Settings

Guides users on how to manage 'Follow Me To' call redirection settings via the Status menu.

Managing 'Forward On No Answer' Settings

Details how to clear or change 'Forward On No Answer' settings through the Status menu.

Managing 'Forward Unconditional' Settings

Explains how to clear or change 'Forward Unconditional' settings using the Status menu.

Switching Mobile Twinning Mode

Provides instructions to switch mobile twinning mode on or off via the Status menu.

Viewing System Alarms

Explains how to view system alarms and potential causes indicated by status letters.

Short Codes for Avaya IP Phones

Understanding and Using Short Codes

Details how short codes enable and disable various phone features via dialing.

System Administration Procedures

Checking System and Software Version

Guides users on how to check the system software version for troubleshooting purposes.

Checking Phone System Time Settings

Explains how to view time server settings, UTC, and local time on the phone system.

Performing System Shutdown Procedures

Details the process for shutting down the telephone system for a specified duration.

Managing Memory Card Functions

Covers checking memory card status and performing actions like backup and restore.

Understanding System Alarms

Explains system alarms, their causes, and how they are indicated on the phone display.

Navigating Phone Menus

Accessing the Features Menu

Explains how to access the Features menu to change user settings and assign functions to buttons.

Using the Self-Administer Menu

Details how to use the Self-Administer sub-menu to manage button assignments and features.

Navigating the Visual Voice Menu

Guides users through accessing voicemail messages and settings via the Visual Voice menu.

Using the Status Menu

Explains how to access and modify feature statuses like Do Not Disturb and Call Forwarding.

Exploring the Phone A-Menu

Details how to configure phone-specific settings and view software details using the A-Menu.

Understanding Menu Access Control

Explains how system administrators control access to various phone menu options.

Glossary of Avaya IP Phone Terms

Abbreviated Ring Definition

Defines 'Abbreviated Ring' as a single non-repeated ring, typically used for secondary alerts.

Appearance Button Explanation

Defines Appearance Buttons as used to represent and manage calls on the phone system.

Do Not Disturb (DND) Definition

Defines 'Do Not Disturb' as a feature that redirects callers to voicemail or busy tone.

Document Revision History

Document History and Changes

Provides a record of document revisions, including dates, issue numbers, and changes made.

Related product manuals