9608 Phone Quick Guide Page 1
Issue 01a (21/02/2011)
IP Office
IP Office 9608 Telephone
Quick Guide
Your 9608 Telephone
The IP Office supports the 9608 telephone.
The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main
display and can be controlled by the adjacent buttons.
Functions can be assigned to the phone's call appearance/feature buttons by your system administrator or by yourself
using self-administration. However, you cannot replace call appearance buttons set by your system maintainer. There are
features that the system maintainer can set that are not available to you to assign.
More Information
Go to www.avaya.com/support for latest support information, including user guide, installation and maintenance guide,
interactive document and software downloads.
9608 Phone Quick Guide Page 4
Issue 01a (21/02/2011)
IP Office
Forward Unconditional
You may be able to change your forward unconditional settings using the Features menu.
1.
Press Features. Use the
up/down keys to highlight Forward. Press Select.
2.
Use the
up/down keys to highlight Forward Unconditional. Press Select.
• To Switch On/Off: Highlight Fwd Unconditional. Press On or Off. If no destination is currently set, the
display jumps to the destination field.
• To Select Which Calls: Highlight Call Type. Press Change and when the required option is displayed press
Save. Options are External Only, External and Group, Non Group Calls and All Calls.
• To Set the Destination: Highlight Destination. Press Edit and enter the number required or press To VM to
forward to voicemail.
Follow Me
You can redirect your calls temporarily to another extension.
1.
Press Features. Use the
up/down keys to highlight Forward. Press Select.
2.
Use the
up/down keys to highlight Follow me To. Press Select.
3.
Dial the number of another user or press Dir to select from the directory. Press Save.
Contacts
Adding a New Contact
So long as the telephone system capacity has not been reached, you can add up to 100 personal directory contacts.
1.
Press the
CONTACTS key. Use the left/right keys to select your Personal directory.
2.
To add a contact, press New. To edit a contact, highlight it and press Edit.
• Use the
up/down keys to switch between number and name entry.
• When the name and number have been entered as required, press Save.
Add a Contact from Your Call History
You can add a name and number shown in your call history to your personal contacts.
1.
Press the
HISTORY button. Use the left/right keys to select which calls are shown: All, Missed, Incoming
or Outgoing.
2.
Use the
up/down keys to scroll through the records.
4.
Press More and then press +Contact.
5.
Use the
up/down keys to switch between the name and number details for the new contact.
6.
When the name and number are set as required, press Save.
Voicemail
Both the MESSAGES button and the lamp (top-right) on your phone are used to indicate when you have new messages in
your voicemail mailbox. They remain lit until you have played each of the new messages.
Checking Messages
1.
Press the MESSAGES button. Enter your voicemail password if requested and press Done.
2.
The numbers shown next to Listen indicate the number of new, old and saved messages.
3.
Highlight Listen and press Select.
4.
Use the
up and down arrow keys to highlight which messages (New, Old or Saved) that you want to listen to
and press Select. The details of the first message of that type are displayed.
5.
You can use the
up and down arrow keys to scroll through the messages.
6.
Use the soft keys to control the playback actions for the current message.
By default, messages are automatically deleted a set time after being played. The delay depends on the particular
voicemail server (24 hours for embedded voicemail, 30 days for Voicemail Pro).
Voicemail On/Off
You can control whether voicemail is used for your unanswered calls. This does not switch off your mailbox; you can still
play existing messages and use other functions.
1.
Press the MESSAGES button. Enter your voicemail password if requested and press Done.
2.
Use the
up and down arrow keys to highlight Voicemail.
3.
Press the Change to switch between On or Off.
4.
Press Save to save the change.
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