Avaya IP Office 1408 - Redirecting Calls on Avaya IP Phones

Avaya IP Office 1408

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1408/1416 Phone User Guide Page 103

15-601040 Issue 09i (07 August 2015)IP Office™ Platform 9.1

Comments on this document? infodev@avaya.com

Redirecting Calls

Chapter 14.

Table of Contents

Default Chapter5
- Table of Contents5
1 Introduction9
- IP Office™ Platform 9.1 15-601040 Issue 09I (07 August9
- Important Safety Information11
- 08 Phones12
- 16 Phones13
- Button Modules14
- Phone Keys15
- The Phone Stand16
- Labels17
- The Main Phone Menus17
- Other Menus19
- Phone Status Letters20
- Appearance Buttons/Menu21
2 Making Calls31
- 2. Making Calls32
- En-Bloc Dialing33
- Call Soft Key Options34
- Calling a Person from the Contacts List35
- Calling a Person from the Call Log35
- Redialling a Previous Number36
- Making a36
- Withholding Your Number37
- Adjust the Call Volume38
- Muting a Call38
- Ending Calls38
3 Answering Calls39
- 3. Answering Calls40
- Divert a Call to Voicemail41
- Ignore/Silence an Incoming Call41
- Dropping an Incoming Call41
- Answering a41
- Auto Answer42
- Call Pickup43
4 Redialling45
- Redial a Call (One Mode)46
- Redial a Call (List Mode)46
- Selecting Your Redial Mode47
- View Call Details48
- Add a Call to Your Contacts48
5 Holding and Parking Calls49
- 5. Holding and Parking Calls50
- Holding Calls51
- Parking Calls53
6 Transferring Calls58
- Transfer to Voicemail58
- Transferring a Held Call59
- Transfer to Your Mobile Phone59
7 Account Codes61
- Forced Account Code Entry62
- Manual Account Code Entry62
8 Conference Calls63
- Starting a Conference64
- Adding a Call to a Conference64
- Viewing Conference Details65
- Dropping/Muting Parties65
- Holding a Conference Call65
- Context Sensitive Conferencing66
9 Headset/Handsfree Operation67
- Headset Operation68
- Handsfree Speaker Operation70
10 Contacts/Directory73
- 10. Contacts/Directory74
- Viewing Contacts Details75
- Make a Call from the Directory76
- Using the Directory for Other Functions76
- Adding a New Contact77
  - Add a Contact from the Call Log78
  - Add a Contact from the Redial List78
- Editing a Contact79
- Deleting a Contact80
11 Call Log81
- 11. Call Log82
- Using the Call Log83
- Making a Call from the Call Log83
- Viewing Call Details84
- Deleting a Record85
- Deleting All Records85
- Adding a Record to Your Contacts86
12 Voicemail87
- Message Waiting Indication88
- Checking Messages89
- Sending a Message90
  - Record and Send a Message90
- Mailbox Greeting91
  - Change Your Mailbox Greeting91
- Mailbox Name92
  - Change Your Mailbox Name92
- Email Mode93
  - Select a Voicemail Email Mode93
- Changing Your Voicemail Code94
- Voicemail On/Off94
  - Change Your Voicemail Code94
  - Turn Use of Voicemail On/Off94
- Transfer to Voicemail95
- Send a Call to Voicemail95
- Visual Voice95
13 Logging In/Out97
- Default Short Codes98
- All Users98
- Logging in99
  - Logging in on a Phone Already in Use99
  - Logging in on a Not Logged in Phone99
- Logout100
- Locking the Phone100
- Auto Lock101
- Unlocking the Phone101
- Changing Your Login Code102
- Unregistering102
14 Redirecting Calls103
- Voicemail104
- 14. Redirecting Calls104
- Follow Me105
- Forwarding Calls108
- Do Not Disturb115
- Twinning117
15 Groups121
- 15. Groups122
- Group Membership123
  - Group Membership On/Off (Status Menu)123
  - Group Membership On/Off (Features Menu)124
- Group Service Status and Fallback125
16 Button Features129
- Programming a Button130
- Features131
- Phone Settings135
18 Status Menu155
- Do Not Disturb156
- Follow Me to156
- Follow Me here157
- Forward on Busy157
- Forward on no Answer158
- Forward Unconditional158
- Forwarded here159
- Group Membership159
- Group Service Status159
- Mobile Twinning160
- Parked Calls160
- System Alarms160
19 Short Codes163
20 System Administration167
- Checking the System and Software Version168
- Checking the Time Settings169
- Setting the Date169
- Setting the Time170
- Setting the Time Offset170
- System Shutdown171
- Memory Card Management172
- System Alarms173
21 The Phone Menus175
- Features Menu177
  - The Phone Menus177
- Self-Administer Menu179
- Visual Voice Menu180
- Status Menu181
- Phone A-Menu182
  - A-Menu182
- Call Log Menu183
- Contacts Menu184
- Redial Menu185
- Phone Locked Menu186
- System Admin Menu187
- Error Screens188
- Menu Access Control188
22 Glossary189
- Abbreviated Ring190
- Appearance Button190
- Attention Ring190
- Auto Hold190
- Bridged Appearance Button190
- Call Appearance Button190
- Call Coverage Button190
- Coverage Ring190
- Do Not Disturb190
- Do Not Disturb Exceptions191
- Follow Me191
- Follow Me here191
- Follow Me to191
- Forward on Busy191
- Forward on no Answer191
- Forward Unconditional191
- Group192
- Idle Line Preference192
- Internal Twinning192
- Line Appearance Button192
- Logged out192
- Login Code192
- Missed Call192
- Missed Group Call192
- Mobile Twinning192
- Park Call193
- Park Slot Number193
- Ringing Line Preference193
- Short Codes193
- Small Community Network193
- System Administrator193

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