1408/1416 Phone User Guide Page 125
15-601040 Issue 09i (07 August 2015)IP Office™ Platform 9.1
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Groups: Group Membership
15.2 Group Service Status and Fallback
· Group Service Status
A hunt group can be in one of the following service modes:
· InServ = In Service
The groups operates a normal, distributing calls to available members of the group.
· Night = Night Service
The group is in night service mode. Calls are redirected to its night service fallback group if set , otherwise
to voicemail if available. A hunt group can also be put into and out of night service automatically by the
telephone system using a time profile.
· OOS = Out of Service
The group is out of service. Calls are redirected to it out of service fallback group if set , otherwise to
voicemail if available. The phone displays an O when one of the groups of which your are a member is out of
service. See Status Letters .
· TP = Time Profile
This setting indicates that the group's status is being controlled by a time profile on the telephone system.
That time profile sets when the group is in service and in night service. You can override this to put the group
into the OOS state. You can then use the phone to returns the group to time profile control when required.
· Fallback Group
For the night service and out of service states, the hunt group can be configured with a fallback destination to
which its calls are redirected. This destination can be another hunt group or user extension. If no fallback
destination is set, the group's voicemail is used (if available). Separate night service and out of service fallback
destinations can be set for each group.
Display Icon
· O = Out of Service
An O is shown on your phone's display when any of the groups of which you are enabled as a member is set to
night service mode. In that mode calls to that group are diverted to its fallback if set or otherwise to voicemail if
available.
Access Control
The system administrator is able to configure if you can access the Membership, State and Fallback options of a
group. If you are not configured for any groups then the Group menu is not shown.
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