Avaya 1408 - 5. Holding and Parking Calls

1408/1416 Phone User Guide Page 48
15-601040 Issue 07i (06 November 2015)IP Office 9.0
Comments on this document? infodev@avaya.com
5. Holding and Parking Calls
Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears music on hold if
available. The table below summarizes the main differences between parking a call or holding a call.
When used to park or hold a call...
Hold
Park
... the call occupies an appearance button.
Yes
No
... the caller hears music on hold if available.
Yes
Yes
... the calls can be retrieved by other users dialing a short code.
No
Yes
... the calls recalls you automatically if your phone is idle.
Yes
Default 15
seconds
Yes
Default 5
minutes.
... can be used with conference calls.
Yes
No
... can be used to start or add calls to a conference.
Yes
No
... the call is assigned a unique ID.
No
Yes