1408/1416 Phone User Guide Page 64
15-601040 Issue 07i (06 November 2015)IP Office 9.0
Comments on this document? infodev@avaya.com
8.6 Context Sensitive Conferencing
The starting a conference and adding a call to a conference scenarios in this manual cover the simple scenarios
where you have no other calls in progress on the phone. In those scenarios, the current call and all held calls are
conferenced.
However, in some scenarios where you have multiple calls in progress, you may want to conference just particular calls.
This can be done by scrolling the display to change which call is highlighted when you press Conf or Conference.
For example:
· To conference the current call and a particular held call:
Scroll the call display to highlight the required held call. Press Conf or Conference. That held call is conference
with your current call without affecting any other held calls.
The table below summarizes which calls are conferenced based on which call is currently highlighted on the telephone's
display. A 'held pending transfer' call is one which has been put on hold by pressing either Conference or Transfer.
Other conditions in
priority order
Result when Conf or Conference is
pressed:
No call held pending
transfer
Conferences the connected call and all held
calls.
Call held pending
transfer
Conferences the connected call and the held
pending transfer call. Any other held calls
are unaffected.
Conferences the held call and the connected
call. Any other held calls including held
pending transfer are unaffected.
Held pending
transfer call
Conferences the held and held pending
transfer call. All other held calls are
unaffected.
Conferences with all other held calls.
Conferences the held pending transfer call to
a connected call. Any other held calls are
unaffected.
Conferences the call held pending transfer
with all other held calls.
· Changing which call is currently highlighted
On phones with a set of cursor keys, the up and down cursor keys can be used to select the current highlighted
call appearance, even while there is a currently connected call.
Note: The above only applies to conferences initiated from the telephone. The traditional behaviour of conferencing the
current and all held calls regardless of hold type still applies if the conference is initiated from elsewhere such as from an
application like one-X Portal for IP Office.
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