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Avaya J169 User Manual

Avaya J169
188 pages
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IP Office
J100 Series Phone User Guide
Release 11.0
Issue 2
April 2020

Table of Contents

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Avaya J169 Specifications

General IconGeneral
SIP ProtocolSupported
AudioWideband audio
Network10/100 Mbps Ethernet
PoEIEEE 802.3af compliant
HeadsetRJ9 headset port
Audio CodecsG.711, G.726, G.729, G.722
SpeakerphoneFull-duplex
Weight0.9 kg
Dimensions200 x 200 x 120 mm

Summary

Chapter 1: Introduction

Important Safety Information

Safety precautions for using the phone, including warnings about metal objects and interference.

Chapter 2: Making Calls

Making a Call

Procedure for making a simple call by dialing the number directly using the phone's interface.

Making Additional Calls

How to make and handle multiple calls simultaneously, including putting existing calls on hold.

Calling from Your Contacts

Instructions on initiating calls using stored contacts from the phone's directory.

Chapter 3: Answering Calls

Answering a New Call

Steps to answer an incoming call using the handset, speaker, or headset.

Answering Another Call

How to answer a second incoming call while already on a call, putting the first call on hold.

Chapter 4: Redialling

Redialling in List Mode

Using the redial function to select a number from a list of recent outgoing calls.

Redialling in Last Number Mode

Using the redial function to repeat the last outgoing call made.

Chapter 5: Redirecting Calls

Follow Me

How to temporarily redirect calls to another extension or phone.

Forward

Explanation of different call forwarding options like busy, no answer, and unconditional.

Chapter 6: Follow Me

Follow Me To (Features Menu)

Setting up 'follow me' destination from your own phone using the Features menu.

Follow Me Here (Features Menu)

Enabling 'follow me' at another extension using the Features menu.

Chapter 7: Forwarding Calls

Forward Unconditional

Immediately redirecting all incoming calls to a specified destination.

Forward on Busy

Redirecting calls when the phone is busy or has no available call appearance buttons.

Forward on No Answer

Redirecting calls that are not answered within a specified time.

Chapter 8: Do Not Disturb

DND On/Off (Features Menu)

Enabling or disabling the 'do not disturb' feature via the Features menu.

Chapter 10: Holding Calls

Holding a Call

Procedure to place a current call on hold using the Hold soft key or appearance button.

Taking a Call Off Hold

Steps to retrieve a call that has been placed on hold.

Chapter 12: Transferring Calls

Transferring a Held Call

Scenarios for transferring calls that are currently on hold.

Chapter 14: Conferencing

Starting a Conference

Simple method to initiate a conference call with another party.

Chapter 15: Headset Operation

Using a Heaset

Basic operations for answering, ending, and switching headset calls.

Chapter 16: Handsfree Speaker Operation

Using Handsfree

How to answer and end calls using the phone's built-in speaker and microphone.

Chapter 19: Voicemail

Chapter 20: Logging In/Out

Log In

Process for logging into any phone on the system to access user settings and calls.

Chapter 22: Programmable Feature Buttons

Editing Your Programmable Buttons

Customizing feature keys by assigning functions via self-administration.

Chapter 27: The Status Menu

Do Not Disturb

Accessing the Status menu to manage the 'do not disturb' feature.

Chapter 28: Short Codes

Chapter 29: System Administration

Checking the System Information

Viewing system name, software version, and IP address for troubleshooting.

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