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Avaya J139 User Manual

Avaya J139
188 pages
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IP Office
J100 Series Phone User Guide
Release 11.0
Issue 2
April 2020

Table of Contents

Other manuals for Avaya J139

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Avaya J139 Specifications

General IconGeneral
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Display diagonal2.8 \
Display resolution320 x 240 pixels
Caller IDYes
Lines quantity- lines
Call log entries100
Phonebook capacity250 entries
Number of VoIP accounts-
Ringer typePolyphonic
Voice codecsG.711, G.722, G.726, G.729ab, OPUS
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN interface typeGigabit Ethernet
Ethernet LAN (RJ-45) ports2
Number of handles included1 pc(s)
Harmonized System (HS) code85171800

Summary

Chapter 1: Introduction

Important Safety Information

General safety precautions and warnings for using the phone handset and system.

Telephone Models Overview

Details and features of the J129, J139, J169, J159, and J179 telephone models.

Phone Hardware Features

Information on button modules and phone keys for extended functionality.

User Interface Elements

Explanation of soft keys and appearance buttons for call management.

Chapter 2: Making Calls

Making a Call

Procedure for initiating a new call by dialing a number.

Managing Multiple Calls

How to make and handle multiple calls, adjust volume, mute, and end calls.

Directory and Call Log Usage

Steps to make calls using contacts and call history from the phone.

Advanced Calling Features

Using En-Bloc Dialing and Withholding Your Number for calls.

Chapter 3: Answering Calls

Answering and Managing Calls

Procedures for answering new or other calls and dropping incoming ones.

Call Handling Options

Using voicemail diversion, silencing alerts, page calls, and displaying other calls.

Call Pickup and Short Codes

How to use call pickup features and understand associated short codes.

Chapter 4: Redialling

Redialling Modes

Using List Mode and Last Number Mode for redialing.

Selecting Redial Mode

How to choose between redial list or last call redial mode.

Chapter 5: Redirecting Calls

Follow Me

Temporarily redirecting calls to another extension or phone.

Forwarding Calls

Setting up unconditional, busy, and no-answer call forwarding.

Do Not Disturb

Enabling and configuring the 'do not disturb' feature.

Twinning

Process of ringing calls on two phones simultaneously.

Chapter 6: Follow Me

Follow Me To (Features Menu)

Setting 'follow me to' destination from your own phone via Features menu.

Follow Me Here (Features/Status Menus)

Enabling 'follow me' at the extension to which calls are redirected.

Follow Me Short Codes

Using short codes to manage Follow Me call redirection.

Chapter 7: Forwarding Calls

Forward Unconditional

Immediately redirecting all calls to a specified destination.

Forward on Busy

Redirecting calls when the phone has no available call appearance buttons.

Forward on No Answer

Redirecting calls that have rung unanswered for a set period.

Chapter 8: Do Not Disturb

DND On/Off (Features Menu)

Enabling or disabling the 'do not disturb' feature via the Features menu.

DND Off (Status Menu)

Switching off the 'do not disturb' setting using the Status menu.

Do Not Disturb Exceptions and Short Codes

Managing exception numbers and using short codes for DND.

Chapter 9: Twinning

Mobile Twinning

Allows calls to ring on your phone and another phone, including external.

Fallback & Internal Twinning

Using fallback twinning and internal twinning for call routing.

Managing Twinning

Enabling/disabling twinning, changing numbers, and transferring calls.

Chapter 10: Holding Calls

Holding Calls

Putting calls on hold, including conference calls.

Taking Calls Off Hold

Retrieving calls that have been placed on hold.

Switching and Transferring Calls

Switching between active and held calls, and transferring held calls.

Chapter 11: Parking Calls

Parking Calls

Using short codes and menus to park calls and manage parked calls.

Unparking and Park & Page

Unparking calls via Status menu and using the Park & Page feature.

Chapter 12: Transferring Calls

Transferring Calls Overview

Understanding call status indications and switching between calls.

Transferring Calls

Procedures for transferring calls to voicemail, held calls, or mobile devices.

Chapter 13: Account Codes

Forced Account Codes

Requiring an account code for specific numbers or external calls.

Manual Account Code Entry

How to enter account codes manually during or before a call.

Chapter 14: Conferencing

Starting and Managing Conferences

Creating conferences, adding parties, and viewing conference details.

Conference Control

Dropping/muting parties, holding, exiting, and context-sensitive conferencing.

Conference Short Codes

Using short codes to start conferences with held calls.

Chapter 15: Headset Operation

Using Headsets

Basic headset usage, selection, volume, profile, and Bluetooth support.

Bluetooth Headset Features

Enabling, pairing, and connecting Bluetooth headsets to the phone.

Headset Alert Sounds

Configuring audible alerts through the headset for calls and hook status.

Chapter 16: Handsfree Speaker Operation

Using Handsfree

How to answer and end calls using the phone's speakerphone.

Speaker Volume and Audio Paths

Adjusting speaker volume and setting the default audio path.

Chapter 17: Contacts

Directory Overview and Search

Accessing and searching the phone's contact directory.

Managing Contacts

Adding, editing, viewing, and deleting contacts in the directory.

Making Calls from Directory

How to initiate calls using entries from the phone's directory.

Chapter 18: Using the Call Log

Call Log Overview and Access

Understanding missed calls and accessing the call log.

Managing Call Log Entries

Making calls, viewing details, and deleting entries from the call log.

Adding Call Log Entries to Contacts

Saving call log entries as new contacts in the personal directory.

Chapter 19: Voicemail

Voicemail Access and Message Checking

Accessing voicemail menus and checking messages via visual voice.

Managing Voicemail Messages

Leaving messages, setting greetings, recording name, and using voicemail email.

Voicemail Settings

Changing voicemail code, enabling/disabling voicemail, and short codes.

Chapter 20: Logging In/Out

Logging In and Out Procedures

Steps for logging into and out of phones on the system.

Phone Locking and PIN Management

Locking/unlocking the phone and managing the security PIN.

Auto Lock Feature

Configuring the phone to automatically lock after a period of inactivity.

Chapter 21: Groups

Group Membership Management

Enabling or disabling membership in hunt groups to receive calls.

Group Service Status and Fallback

Understanding group service modes and fallback destinations.

Switching Group Membership On/Off

Changing group membership status via Status or Features menus.

Chapter 22: Programmable Feature Buttons

Editing Programmable Buttons

How to select and assign functions to programmable feature keys.

Programmable Button Features Overview

List of features assignable to buttons via the self-administer menu.

Chapter 23: Ringer Controls

Ringer and Alerting Settings

Disabling the ringer, visual alerting, and coverage ring settings.

Volume and Auto-Answer Settings

Adjusting ringer volume and configuring internal auto-answer.

Chapter 24: Display Controls

Basic Display Settings

Adjusting brightness, contrast, and column layout of the phone display.

Call Information Display Settings

Configuring display of call duration, timers, and waiting call information.

Display Customization

Changing display language, background image, backlight, and text size.

Chapter 25: Screen Saver

Selecting and Activating Screen Savers

Choosing screen saver images and manually activating the screen saver.

Screen Saver Timeout and Clock Display

Setting screen saver inactivity timer and showing the clock.

Chapter 26: Volume and Sound

Audio Feedback Settings

Configuring button clicks and error tones for audio feedback.

Handset and Headset Settings

Adjusting handset/headset volumes and profiles.

Speaker and Gain Controls

Setting speaker volume and automatic gain control.

Chapter 27: The Status Menu

Status Menu Overview

Accessing the status menu for call routing and group settings.

Call Routing Status

Managing Follow Me, Forwarding (Busy, No Answer, Unconditional) status.

Group and Twinning Status

Checking group membership, status, and mobile twinning status.

Parked Calls and System Alarms

Viewing parked calls and system alarm status.

Chapter 28: Short Codes

Short Codes for Call Management

Using short codes for park/unpark, call pickup, and conferencing.

Short Codes for Settings

Short codes for DND, Follow Me, Forwarding, Login, and Voicemail.

Chapter 29: System Administration

System Information and Time Settings

Checking system details, time server status, setting date, time, and offset.

System Management Operations

Restarting the system, managing memory cards, and reporting alarms.

Chapter 30: Menus

Menu Navigation Overview

Overview of Status, Features, and Main menus on the phone.

Menu Access Control and Restrictions

Understanding menu access control and specific J139 phone restrictions.

Chapter 31: Entering Text Characters

Entering Characters for Directory Search

How to enter characters for searching names in the directory.

Entering Additional/Accented Characters

Using the keypad to enter accented and special characters.

Entering Characters for Other Functions

Methods for entering text in various phone functions and changing text modes.

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