Avaya J139 - Using Manual

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Using Avaya J139 SIP IP Phone in Open

SIP

Release 4.0.10

Issue 3

December 2021

Table of Contents

default chapter6
- Table of Contents6
Chapter 1: Introduction12
- Purpose12
Chapter 2: Avaya J139 Phones Overview13
- Phone Overview13
- Physical Layout of a J139 IP Phone15
- Connection Jacks for J139 IP Phone17
- Optional Components19
- Supported Features19
Chapter 3: Getting Started21
- Entering the Provisioning Details21
- Identifying the Device Type During Phone Boot-Up22
- Logging in to Your Phone22
- Logging out of Your Phone23
- Locking Your Phone23
- Unlocking Your Phone23
Chapter 4: Navigation25
- Cursor Navigation25
- Navigation Cluster25
- Text Input26
- Line Keys27
- Main Menu27
- General Phone Icons28
Chapter 5: Handling Incoming Calls30
- Answering a Call30
- Answering a Call When on Another Call30
- Ignoring a Call31
- Declining a Call31
Chapter 6: Handling Outgoing Calls32
- Making a Call by Using the Manual Dial Mode32
- Making a Call by Using the Auto-Dial Mode32
- Redialing a Number33
- Making a Call by Using Speed Dial33
- Making a Call from the Local Сontacts List34
- Making a Call from the Corporate Database Сontacts List34
- Making an International Call34
- Emergency Call35
- Making an Emergency Call35
Chapter 7: Call Related Features36
- Broadsoft Call Recording Indicator36
- Muting and Unmuting a Call36
- Placing a Call on Hold and Resuming the Call36
- Off-Hook Alert37
Chapter 8: Contacts38
- Directory38
- Adding a New Contact38
- Adding a Contact from the Recents List39
- Editing a Contact39
- Doing a Quick Search for a Contact40
- Viewing Local Contact Details40
- Searching for a Contact41
- Combining Contacts41
- Deleting a Contact42
- Creating a Local Сontacts Group42
- Adding a Contact to the Local Group43
- Removing a Contact from the Local Group43
- Assigning a Ringtone to a Contact44
- LDAP Directory44
- Setting LDAP Directory as the Contact Search Source45
- Searching LDAP Contacts45
Chapter 9: Recents47
- Call Log47
- Making a Call from Recents47
- Viewing the Recents Details47
- Deleting a Call Record from Recents48
- Clearing the Recents List49
Chapter 10: Conference Calls50
- Adding a Person to an Active Call50
- Adding a Person on Hold to a Conference Call50
- Putting a Conference Call on Hold and Resuming a Call51
Chapter 11: Do Not Disturb and Call Forward52
- Do Not Disturb52
- Activating and Deactivating Do Not Disturb52
- Activating the Ring Reminder53
- Call Forwarding53
- Call Forward Icons54
- Forwarding a Call to Another Extension54
- Forwarding Call When Busy55
- Forwarding Unanswered Calls55
Chapter 12: Calendar and Avaya Spaces57
- Calendar57
- Accessing Calendar57
- Configuring the Microsoft Exchange Server Calendar57
- Reviewing Your Calendar Event58
- Avaya Spaces Calendar Integration59
- Joining an Avaya Spaces Meeting through a Direct Dial-In Phone Number60
- Preventing Duplicate Audio Streams on Avaya Spaces Application61
Chapter 13: Advanced Features62
- Accessing the Features Screen62
- Activating and Deactivating Do Not Disturb62
- DND Icons63
- Activating the Screen Saver63
- Broadworks Advance Call Control64
- Anonymous Call Block64
- Autodialing a Pre-Assigned Number65
- Broadworks Anywhere65
- Enabling and Disabling Broadworks Anywhere65
- Configuring Broadworks Anywhere Locations66
- Changing Location Details67
- Deleting Locations67
- Configuring Broadworks Anywhere Alerting68
- Broadworks Mobility68
- Enabling and Disabling Broadworks Mobility Alerting69
- Configuring Broadworks Mobility69
- Editing Mobile Identity Alerting70
- Broadworks Anywhere and Mobility Icons72
- Call Park73
- Call Park Icons73
- Call Park Notifications74
- Customizing Parked Call Notification74
- Parking a Call75
- Parking a Call to a Call Park Group76
- Unparking a Call76
- Dynamic Park and Page77
- Parking and Paging an Active Call77
- Retrieving a Parked Call78
- Call Retrieve78
- Using Call Retrieve79
- Call Transfer79
- Making a Consultative Transfer79
- Making a Blind Transfer80
- Call Waiting80
- Enabling and Disabling the Call Waiting Feature81
- Distinctive Ringing81
- Setting a Distinctive Ring Tone81
- Enabling Auto Answer82
- Group Paging83
- Long-Term Acoustic Exposure Protection83
- Configuring Long Term Acoustic Protection83
- Multicast Paging84
- Sending a Multicast Page84
- Pre-Configuration of Keys85
- Push-To-Talk85
- SLA Mon86
- Using a Guest Login86
- Voicemail87
- Listening to Your Voicemail87
Chapter 14: Busy Lamp Field88
- BLF Icons and Visual LED Indication88
- Adding a Broadsoft BLF User89
- Customizing BLF Incoming Call Indication90
- Customizing Presence Parked Call Indication91
- Customizing the Ring Tone91
- BLF Call Operations92
- Making a Call to a Monitored User92
- Picking up an Incoming Call92
- Barging in on an Active Call93
- Unparking a Call93
- Prioritizing Incoming Calls over a BLF Call93
Chapter 15: Shared Call Appearance95
- SCA Icons and Visual LED Indication96
- Joining a Call in a Shared Line97
- Putting a Call on Private Hold and Resuming a Call97
- Customizing Ringtones for the SCA Extension98
- Customizing SCA Lines99
- Customizing Incoming Call Alerts for Shared Lines99
- Viewing SCA Configuration100
Chapter 16: Simultaneous Ring Personal102
- Accessing Simultaneous Ring Personal from the Phone Menu102
- Disabling Simultaneous Ring Personal During an Active Call103
- Adding a Simultaneous Ring Number103
- Editing Simultaneous Ring Numbers104
- Deleting a Simultaneous Ring Number104
Chapter 17: Customization105
- Phone105
- Setting the Dialing Mode105
- Displaying Сall Timers105
- Setting Key Repeat Delay106
- Setting Redial Options106
- Setting the Audio Button107
- Assigning Speed Dial Entries107
- Setting Mute Alert108
- Visual Alerting108
- Customizing Phone Keys109
- Restoring Customized Keys to Default110
- Applications110
- Enabling or Disabling Prompt Direct Number110
- Enabling the Away Timer111
- Enabling Phone Auto-Lock111
- Turning Call History on and off112
- Microsoft ® Exchange Account Integration112
- Entering Microsoft Exchange Credentials for Basic Authentication112
- Entering Microsoft Exchange Credentials for Oauth Authentication113
- Enabling and Disabling Microsoft Exchange Contact Integration114
- Calendar Settings114
- Audio117
- Turning Automatic Gain Control on or off117
- Selecting Audio Path118
- Turning Button Clicks on and off118
- Turning Error Tones on and off119
- Enabling Wireless Headset Bidirectional Signaling119
- Configuring Hearing Aid Compatibility119
- Setting a Headset Profile120
- Setting Headset MIC Level121
- Setting a Personalized Ringtone122
- Sidetone of Your Handset or Headset122
- Display123
- Changing the Screen Saver123
- Setting the Screen Saver Details123
- Setting the Backlight Timer124
- Adjusting the Brightness of a Phone Screen124
- Setting the Display Language124
- Adjusting Phone Screen Width125
- Setting the Date Format125
- Setting the Time Format126
- Setting the Time Zone126
- Setting the Text Size127
- Backup and Restore127
- Backup and Restore Overview127
Chapter 18: Phone Update129
- Updating Your Phone129
- Checking Your Phone Periodic Automatic Update129
Chapter 19: Maintenance131
- Recording Audio Parameters131
- Limited Access During Failover131
- Viewing the Product ID132
- Viewing the Device Type133
- Viewing the Server Type133
- Checking the Status of the Avaya Spaces Application133
Chapter 20: Resources135
- Documentation135
- Finding Documents on the Avaya Support Website135
- Avaya Documentation Center Navigation135
- Viewing Avaya Mentor Videos137
- Support137