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General| Mounting | Desk/Wall |
|---|---|
| Handset type | Wired handset |
| Product type | IP Phone |
| Product color | Gray |
| Wall mountable | Yes |
| Networking standards | IEEE 802.3af |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Ethernet LAN interface type | Gigabit Ethernet |
| RJ-9 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | - |
| Base station keys | 10 |
| Number of handles included | - pc(s) |
| Lines quantity | - lines |
| Phonebook capacity | - entries |
| Display diagonal | 5 \ |
| Display resolution | 800 x 480 pixels |
| Voice codecs | G.711, G.722, G.729ab, OPUS |
| AC adapter input voltage | 5 V |
| Harmonized System (HS) code | 85171800 |
Describes the features of the Avaya J189 IP Phone and provides usage instructions.
Provides a general overview of the Avaya J189 IP Phone, its capabilities, and features.
Details the hardware specifications of the Avaya J189 IP Phone, including buttons, display, and ports.
Illustrates the physical layout of the Avaya J189 IP Phone and identifies its components.
Describes the two main areas of the phone display: Top Bar and Application area.
Explains how to enter provisioning server addresses for phone setup.
Provides steps for logging into the phone using extension and password.
Explains how to lock the phone to prevent unauthorized usage.
Guides on setting the phone's network mode to Ethernet or Wi-Fi.
Explains how to use the navigation cluster keys for cursor movement and selection.
Details the function of each key in the navigation cluster.
Describes how to enter text using the dial pad or text input soft keys.
Lists the Main menu icons and their corresponding descriptions for phone applications.
Instructions on how to answer an incoming call using various methods.
Explains how to answer calls on behalf of a pickup group member.
Details on viewing missed call information from the Recents screen.
How to ignore a new incoming call without answering it.
Instructions for initiating calls using manual dialing mode with editable input.
How to make calls using assigned speed dial numbers.
Using Priority Calling feature for special internal call alerts.
Using the Emerg soft key or dial pad to connect to emergency services.
How to mute and unmute audio transmission during an active call.
Procedure to place an active call on hold and resume it later.
Step-by-step guide to add a new contact to the phone's contact list.
Methods to search contacts including local, Exchange, and LDAP directories.
Using LDAP Directory to search available Lightweight Directory Access Protocol directories.
How to view, call, edit, or delete contact details from the Details window.
How to monitor the real-time Presence status of contacts.
Procedure to manually change your phone's Presence status.
Using Do not disturb to avoid audio notifications for incoming calls.
How to activate or deactivate the Do not disturb feature on the phone.
Diverting incoming calls to another number when unable to answer.
Forwarding calls to various destinations based on call type and state.
Information provided by the call log about the last 100 calls.
Details available for each call on the Recents screen.
Procedure to delete a specific call record from the Recents list.
Procedure to delete all call entries from the Recents list.
How to add participants to an active call to set up a conference call.
How to put a conference participant on hold and resume the call.
Feature to add participants without putting any call on hold.
Using the Team Button feature to monitor phones and manage calls.
Procedure to answer an incoming call on a monitored extension.
Procedure to transfer an active call to a monitored phone.
How to monitor other extensions to see if they are idle or busy.
Accessing the Microsoft Exchange Server calendar on the phone.
Steps to integrate the Microsoft Exchange Server calendar with the phone.
Integrating Avaya Spaces for team collaboration and meeting applications.
How to gain access to the Features screen to view configured extension features.
Using shortcut keys for Autodial and Contacts during an active call.
Using Calling Party Number Blocking to prevent number display on outgoing calls.
Procedure to select destination numbers using contacts for various features.
Table showing Busy Indicator icons and LED indications for phone and expansion module.
How to make a quick call to monitored users.
Transferring calls to a user on the Busy Indicator line.
Procedure to transfer an active call immediately to a monitored user.
Procedure to park an active call on your phone extension.
Procedure to unpark a call from another phone.
Procedure to record an active call.
Transferring a call by connecting with the transfer recipient first.
Transferring a call without connecting with the transfer recipient.
Procedure to acknowledge crisis alerts received on the phone.
Details displayed on the phone screen for an emergency caller.
How to use Hunt Group Busy buttons to manage calls from a hunt group.
How to call anyone in the same intercom group using Dial intercom.
Calling a predefined number in the same intercom group using Auto intercom.
How to activate Service Observe to observe calls to IP Phone, agent, or VDN.
Procedure to deactivate the Service Observe feature.
Limiting incoming calls and changing multiple call appearance to single.
Using MDA feature to transfer active calls between devices.
How to send a multicast page to a group of users.
Avaya technology for advanced diagnostics and agent support.
Activating Malicious Call Trace (MCT Act) to trace and track malicious calls.
Procedure to listen to voicemail messages on the phone.
Procedure to access pre-configured WML browser applications.
How to view the USB menu for information on connected USB devices.
Procedure to connect a USB keyboard for entering text or navigation.
How to navigate the phone using keyboard keys and mapping.
Customization options related to the phone's settings and features.
How to set the dialing method used to initiate calls (Manual, Auto, Default).
How to assign speed dial numbers to contacts, up to nine entries.
Administrator control over phone key customization (Blocked, Limited, Full).
Procedure to enter Exchange credentials for basic authentication.
How to enable Exchange calendar integration using OAuth authentication.
How to adjust audio output level for better quality audio.
How to enable or disable Bluetooth for using enabled devices.
How to pair Bluetooth enabled headsets with the phone.
How to configure long-term acoustic exposure protection for the headset.
How to set the background image for the primary display of the phone.
How to change the screen saver for the secondary display.
How to adjust the brightness of the primary display or button module.
Procedure to confirm and restart the phone for firmware updates.
Procedure to restart the phone from the Login screen.
Conditions and limitations when the phone is in Failover mode.
Lists related documents for Avaya Aura Session Manager, Communication Manager, etc.
How to find documents on the Avaya Support website using product search.
Finding Avaya Mentor videos on Avaya Support website and YouTube.
How to access Avaya Support website for documentation and assistance.
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