Related links1
Do not disturb on page 632
Redirecting calls when Do Not Disturb is active on page 613
Call forwarding4
Use the Call forwarding feature to divert incoming calls to another number when you cannot 5
answer the calls. For example, if the call forwarding feature is active on your phone, when 6
you receive a call, the phone redirects this call to the forwarding number. Depending on your 7
requirements, your system administrator enables the feature and configures the call forwarding 8
options.9
The following are the available Call forwarding options:10
• Call forward: Diverts all incoming calls to another number.11
• Call forward Busy: Diverts incoming calls to another number if you are on a call.12
• Call forward No Answer: Diverts incoming calls to another number if you do not answer the 13
calls within the set time interval.14
The phone does not support all the call forwarding options active simultaneously. You can enable 15
the call forwarding option to forward all calls or, the options call forward busy and no answer.16
Enhanced Call forward17
Use the enhanced call forwarding feature to divert incoming calls to different numbers depending 18
on the source. Set the rules as per your requirements to forward the internal and external 19
incoming calls. Enter the internal and external phone numbers in the corresponding Call 20
forwarding option.21
Forwarding a call to another extension22
About this task23
Use this procedure to forward incoming calls to the required extension.24
In the IP Office environment, use the short code dialing for the call forwarding feature. Contact 25
your system administrator for the list of short codes.26
Before you begin27
Ensure that your administrator enables the feature and the required call forwarding options. 28
Ensure that feature target selection is also enabled.29
Procedure30
1. Press Main menu.31
2. Scroll to Features and press Select.32
Do not Disturb and Call Forwarding
October 2022 Using Avaya J189 SIP IP Phone in Avaya Aura
®
64
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—October 5, 2022—8:17 AM (UTC+00:00)
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