Before you begin1
Ensure that your administrator enables the feature.2
Procedure3
1. Press the Main menu and scroll to Features.4
2. Press Select.5
3. Scroll to Call pickup extended and press Select.6
4. To answer a call in the same pickup group, enter the extension number of the ringing 7
phone.8
5. Press Enter.9
Answering a call using the extension number10
About this task11
With the Call Pickup feature, you can answer an incoming call on behalf of a pickup group 12
member. Use this procedure to answer a call of another pickup group by using the extension 13
number.14
Before you begin15
Ensure that your administrator enables the feature.16
Procedure17
1. Press the Main menu and scroll to Features.18
2. Press Select.19
3. Scroll to Call pickup directed and press Select.20
4. To answer a call of another pickup group, dial the extension number of the ringing phone.21
5. Press Enter.22
Viewing a missed call23
About this task24
If you missed answering a call, the phone illuminates the Recents button, and the phone screen 25
displays the missed call icon. You can view the following details of a missed call on the Recents 26
screen:27
• Missed call icon28
• Name for an existing contact29
• Extension number30
• Missed call date and time31
Incoming calls
October 2022 Using Avaya J189 SIP IP Phone in Avaya Aura
®
38
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—October 5, 2022—8:17 AM (UTC+00:00)
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