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Avaya J129 User Manual

Avaya J129
188 pages
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IP Office
J100 Series Phone User Guide
Release 11.0
Issue 2
April 2020

Table of Contents

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Avaya J129 Specifications

General IconGeneral
SIP ProtocolYes
Supported CodecsG.711, G.729, G.722
Display2.3 inch diagonal, 128 x 32 pixel, monochrome
Network Interface10/100 Mbps Ethernet
Power over Ethernet (PoE)IEEE 802.3af Class 1

Summary

Chapter 1: Introduction

Important Safety Information

Crucial safety warnings and precautions for using the phone and related equipment.

Appearance Buttons

Usage and types of buttons representing call appearances.

Chapter 2: Making Calls

Making a Call

Step-by-step guide to initiating a standard phone call.

Making Additional Calls

Instructions for placing a new call while already on another call.

Adjusting the Call Volume

How to change the volume during an active call.

Muting a Call

Instructions for temporarily silencing your microphone during a call.

Ending Calls

Various methods to terminate an active phone call.

Chapter 3: Answering Calls

Answering a New Call

Procedures for answering an incoming call using different methods.

Answering Another Call

How to answer a second incoming call while on an existing call.

Chapter 4: Redialling

Redialling in List Mode

How to redial from a list of recent outgoing calls.

Redialling a Previous Number

General methods for redialing past numbers.

Chapter 5: Redirecting Calls

Follow Me

Temporarily redirecting all calls to another extension.

Forward

Options for forwarding calls based on conditions.

Twinning

Ringing calls on multiple phones simultaneously.

Chapter 7: Forwarding Calls

Chapter 8: Do Not Disturb

DND On/Off (Features Menu)

How to enable or disable the Do Not Disturb feature via the Features menu.

Chapter 9: Twinning

Mobile Twinning

Ringing calls on a mobile phone or external number simultaneously.

Fallback Twinning

Redirecting calls to a mobile number if the extension is unavailable.

Internal Twinning

Ringing calls on another internal extension at the same time.

Chapter 10: Holding Calls

Holding a Call

Procedures for placing an active call on hold.

Taking a Call Off Hold

How to retrieve a call that has been placed on hold.

Switching Between Calls

How to move between active and held calls.

Chapter 11: Parking Calls

Parking Calls (Features Menu)

How to park calls using the Features menu.

Chapter 12: Transferring Calls

Transferring a Held Call

Scenarios and procedures for transferring a call that is on hold.

Chapter 14: Conferencing

Starting a Conference

Simple methods for initiating a multi-party conference call.

Chapter 17: Contacts

Making a Call from the Directory

Procedures for initiating calls from contact entries.

Chapter 18: Using the Call Log

Accessing Your Call Log

Steps to open and navigate the call log.

Making a Call from Your Call Log

Procedures for calling numbers directly from call history.

Chapter 19: Voicemail

Accessing the Visual Voice Menus

How to navigate voicemail using the phone's screen.

Checking Messages Using Visual Voice

Procedures for listening to voicemail messages via the screen.

Leaving a Message

How to record and send a voicemail message to another user.

Chapter 20: Logging In/Out

Log In

Procedures for logging into the phone system to use its features.

Chapter 22: Programmable Feature Buttons

Editing Your Programmable Buttons

How to assign or change functions on programmable buttons.

Programmable Button Features

A list of features that can be assigned to programmable buttons.

Chapter 26: Volume and Sound

Chapter 27: The Status Menu

Do Not Disturb

How to toggle the Do Not Disturb feature via the Status menu.

Follow Me To

How to manage the 'Follow Me To' setting via the Status menu.

Follow Me Here

How to manage the 'Follow Me Here' setting via the Status menu.

Forward on Busy

How to manage the 'Forward on Busy' setting via the Status menu.

Forward on No Answer

How to manage the 'Forward on No Answer' setting via the Status menu.

Forward Unconditional

How to manage the 'Forward Unconditional' setting via the Status menu.

Chapter 29: System Administration

Checking the System Information

How to view system name, version, and IP address.

Restarting the System

Critical procedure for shutting down and restarting the phone system.

Reporting System Alarms

How to view and clear system alarms.

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