Avaya J129 - Short Codes

Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following
are default short codes that may be available. However, your system administrator can remove
and change the short codes available to you or all users. To use a short code, you may have to
put your currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows
you to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an
extension number. That is indicated by N in the short codes shown below.
Call Pickup
• Pickup Any Call: *30 – Answer a call ringing on the telephone system.
• Pickup a Group Call: *31 – Answer a call ringing a group of which you are a member. You
can use this even if your group membership is currently set to disabled.
• Pickup a Users Call: *32*N# – Pickup a call ringing a user's extension number (N).
• Pickup a Group Members Call: *53*N# – Pickup a call ringing the members of a group (N).
This does not necessarily have to be a group call.
Related links
Answering Calls on page 37
Answering Calls
April 2020 J100 Series Phone User Guide 42
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