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Avaya J159 User Manual

Avaya J159
188 pages
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IP Office
J100 Series Phone User Guide
Release 11.0
Issue 2
April 2020

Table of Contents

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Avaya J159 Specifications

General IconGeneral
MountingDesk/Wall
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Wall mountableYes
RJ-9 ports quantity1
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Expansion module supportNo
Ethernet LAN (RJ-45) ports-
Number of handles included- pc(s)
Backlight colorRed/Green
Display diagonal3.5 \
Display resolution320 x 240 pixels
Keypad number of keys48
Number of programmable keys4
Lines quantity- lines
Phonebook capacity- entries
Voice codecsG.711, G.722, G.726, G.729, G.729A, G.729B, OPUS
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN interface typeGigabit Ethernet
AC adapter input voltage5 V
Harmonized System (HS) code85171800

Summary

Chapter 1: Introduction

Important Safety Information

Essential safety precautions for using the phone and avoiding potential hazards.

Phone Keys

Details the various physical keys on the phone and their functions.

Appearance Buttons

Explains how appearance buttons represent calls and how they are configured.

Programmable Feature Buttons

Describes how to assign various phone features to programmable buttons.

Chapter 2: Making Calls

Making a Call

Step-by-step instructions on how to initiate a phone call using the device.

Calling from Your Contacts

Guide on how to place calls using the phone's integrated contact directory.

Redialling a Previous Number

Explains methods to redial previously called phone numbers.

Chapter 3: Answering Calls

Answering a New Call

How to answer an incoming call using the handset, speaker, or headset.

Answering Another Call

Procedure for handling an incoming call when already on an active call.

Using Call Pickup

Instructions on how to answer calls ringing on other extensions.

Chapter 4: Redialling

Redialling in List Mode

Method to redial using the open call log to select a number.

Selecting Your Redial Mode

Guide on choosing between redial list or last dialed number modes.

Chapter 5: Redirecting Calls

Follow Me

Temporarily redirect calls to another phone or user.

Forward

Options to redirect calls based on busy, no answer, or unconditionally.

Do Not Disturb

How to block incoming calls, redirecting them to voicemail or busy tone.

Twinning

Process to make calls ring on two phones simultaneously.

Chapter 6: Follow Me

Follow Me To (Features Menu)

Set call redirection destination from the phone's features menu.

Follow Me Here (Features Menu)

Enable call redirection to the current extension via features menu.

Chapter 7: Forwarding Calls

Forward Unconditional

Immediately redirect all calls to a specified destination.

Forward on Busy

Redirect calls when the phone is busy with other calls.

Forward on No Answer

Redirect calls that are not answered within a set time.

Chapter 8: Do Not Disturb

DND On/Off (Features Menu)

Enable or disable the 'do not disturb' feature using the features menu.

Do Not Disturb Exceptions

Configure numbers that can bypass 'do not disturb' settings.

Chapter 9: Twinning

Mobile Twinning

Configure calls to ring on both your phone and a mobile number.

Switching Mobile Twinning On

Steps to activate mobile twinning for your phone.

Switching Mobile Twinning Off

Steps to deactivate mobile twinning for your phone.

Chapter 10: Holding Calls

Holding a Call

Procedure to place a current call on hold.

Taking a Call Off Hold

How to retrieve a call that has been placed on hold.

Transferring a Held Call

Steps to transfer a call that is currently on hold.

Chapter 11: Parking Calls

Parking Calls (Features Menu)

How to park calls using the phone's features menu.

Unparking Calls Using the Status Menu

Steps to retrieve parked calls via the status menu.

Park & Page

Feature to park calls and announce them to other users.

Chapter 12: Transferring Calls

Transferring a Call to Voicemail

How to redirect a call directly to a voicemail mailbox.

Transferring a Held Call

Procedure for transferring a call that is currently on hold.

Transferring a Call to Your Mobile

How to transfer calls to a mobile device.

Chapter 13: Account Codes

Forced Account Codes

How to enter account codes for specific numbers or call types.

Manual Account Code Entry

Guide to manually entering account codes for calls.

Chapter 14: Conferencing

Starting a Conference

Simple method to initiate a conference call with multiple parties.

Adding Another Party Using Hold

How to add a new participant to a conference call while on hold.

Dropping/Muting Parties

Instructions on removing or silencing participants in a conference call.

Chapter 15: Headset Operation

Using a Heaset

Basic operations for answering, ending, and switching headset calls.

Headset Selection

How to configure the phone for wired or Bluetooth headsets.

Headset Profile

List of tested headsets and their matching profile settings.

Using Bluetooth Headsets

Guide to connecting and using wireless Bluetooth headsets.

Chapter 16: Handsfree Speaker Operation

Using Handsfree

How to make and answer calls using the phone's speakerphone.

Speaker Volume

Adjusting the volume level for the speakerphone.

Chapter 17: Contacts

Making a Call from the Directory

Step-by-step guide to placing calls using directory entries.

Adding a New Contact

Process to add new entries to the personal phone directory.

Editing a Contact

How to modify existing contact information in the directory.

Deleting a Contact

Procedure to remove contacts from the personal directory.

Chapter 18: Using the Call Log

Accessing Your Call Log

How to navigate and view call history records.

Making a Call from Your Call Log

Instructions to initiate calls directly from the call log.

Deleting a Call from Your Call Log

Procedure to remove specific call records from the log.

Deleting the Whole Call Log

How to clear all call records from the call log.

Chapter 19: Voicemail

Accessing the Visual Voice Menus

Guide to navigating voicemail options through the phone's display.

Checking Messages Using Visual Voice

How to listen to voicemail messages via the visual interface.

Leaving a Message

Procedure to record and send voicemail messages to other users.

Changing Your Voicemail Code

Steps to modify the voicemail access password.

Chapter 20: Logging In/Out

Log In

How to log into the phone system to access personal settings and calls.

Log Out

Procedure to disassociate from the current phone extension.

Changing Your Security PIN

Steps to change the security PIN for phone access.

Locking Your Phone

How to manually lock the phone to restrict access.

Chapter 21: Groups

Group Membership

Managing your membership status within phone system groups.

Group Service Status and Fallback

Understanding and changing group service modes and fallback destinations.

Chapter 22: Programmable Feature Buttons

Editing Your Programmable Buttons

How to assign or change functions for programmable feature keys.

Programmable Button Features

Overview of features that can be assigned to phone buttons.

Chapter 23: Ringer Controls

Disabling the Ringer

How to turn off the phone's audible and visual ringing alerts.

Ringer Volume

Adjusting the volume level for incoming call ringtones.

Chapter 24: Display Controls

Display Brightness

Adjusting the brightness level of the phone's display screen.

Display Contrast

Modifying the contrast settings for improved screen readability.

Single/Dual Column Display

Selecting screen layout for programmable buttons.

Chapter 25: Screen Saver

Selecting the Screen Saver

How to choose images to display when the phone is idle.

Setting the Screen Saver Timeout

Configuring the idle time before the screen saver activates.

Chapter 26: Volume and Sound

Ringer Volume

Adjusting the volume for incoming call ringtones.

Handset Volume

Controlling the volume level for the handset during calls.

Headset Volume

Adjusting the volume level for headset audio.

Speaker Volume

Setting the volume for the phone's speakerphone.

Chapter 27: The Status Menu

Do Not Disturb

How to toggle the 'do not disturb' status via the status menu.

Forward on Busy

Managing call forwarding when the phone is busy through the status menu.

Forward on No Answer

Managing call forwarding for unanswered calls via the status menu.

Forward Unconditional

Configuring unconditional call forwarding through the status menu.

Chapter 28: Short Codes

Call Pickup

Short codes for answering calls ringing elsewhere on the system.

Do Not Disturb

Short codes to enable, disable, and manage 'do not disturb' exceptions.

Forwarding

Short codes for setting up various call forwarding options.

Login

Short codes for logging into and out of the phone system.

Chapter 29: System Administration

Checking the System Information

How to view system name, software version, and IP address.

Setting the Date

Manually setting the phone's date if not obtained automatically.

Setting the Time

Manually setting the phone's time if not obtained automatically.

Restarting the System

Procedure for shutting down and restarting the telephone system.

Chapter 30: Menus

Status Menu

Overview of the status menu options available on the phone.

Features Menu

Overview of the features menu options available on the phone.

Menu Access Control

How system administrators control access to menu options.

Chapter 31: Entering Text Characters

Entering Characters for a Directory Search

Guide to inputting characters for searching the phone directory.

Entering Additional and Accented Characters

How to input special characters and accents using the keypad.

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