- Else, the call goes to your voicemail if available.
- Else, the call continues to ring (drop has no effect).
• If the call is returning from being held or parked for too long, you cannot drop it.
Procedure
1. If the call is not the currently highlighted call on the display, use the up and down cursor
keys to highlight it.
2. Press the Drop key. You can also assign the drop function to a programmable key. See
Programmable Feature Buttons on page 132.
Related links
Answering Calls on page 37
Page Calls
Your phone can be paged if you have no other connected call in progress and your phone is
currently idle. You can hear the caller but they cannot hear you.
The page is heard through the phone's speaker following a single beep. A page call is also
indicated in the display by the word Page.
• To answer the page call, press the Answer key. The call is turned into a normal call. You can
continue handsfree or pickup the handset.
• To ignore the page call, press the Drop key.
Related links
Answering Calls on page 37
Displaying Other Calls
The phone can handle multiple calls at the same time. Whilst you can only have one connected
call at any time, you can have other calls on hold, parked and further incoming calls alerting. The
status of each call (except parked calls) is indicated by a separate call appearance button for each
call.
Changing the currently displayed call before starting a conference affects which calls are
conferenced. See Context Sensitive Conferencing on page 82.
Answering Calls
April 2020 J100 Series Phone User Guide 40
Comments on this document? infodev@avaya.com
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