Quick Reference for Avaya
J189 SIP IP Phone in Avaya
Aura
®
Release 4.1.4
Issue 1
April 2024
©
2024, Avaya LLC
All Rights Reserved.
Main menu
The following table lists the Main menu icons used in
Avaya J189 IP Phone:
Icons Name Description
Features To access the
administrated features.
Applications • To access phone
applications such as
Contacts, Recents,
Calendar, My Presence,
and Activate screen
saver.
• To sign off the phone, to
protect your settings, or
to let another user log
in.
Settings To change your phone
settings, customize
button labels, adjust
brightness, audio
settings, assign speed
dial entries, etc.
Used to view the
connected USB devices
such as USB stick and
keyboard.
Network
information
To check network
settings.
Administration To access administration
settings.
About To view the phone
software version.
General phone icons
The following table lists the icons used in the Avaya
J189 IP Phone:
Icon Description
Microphone is muted.
Missed call on your phone. You can
see the Missed Call icon in the
Recents application.
Missed call reason on your phone.
You can see the additional context for
the missed call.
Incoming call indicates you answered
this call. You can see the Incoming
Call icon in the Recents application.
Outgoing call indicates you made this
call. You can see the Outgoing Call
icon in the Recents application.
The Bridged Call icon indicates the
line is used for a call on another
phone.
Incoming call is alerting.
Outgoing call indicates you made this
call.
Call is active.
Call is on hold.
Call is on hold during a conference or
transfer call setup.
Conference is active.
Conference is on hold.
Use the Right or Left navigation
arrow to see more pages, screens, or
options.
Scroll left for more options.
Scroll right for more options.
Table continues…
Icon Description
Team icon indicating the team member
is available.
Team icon indicating the team member
is busy on a call and unavailable.
Team icon indicating the team member
is not on a call, but is forwarding
incoming calls.
Team icon indicating the team member
is busy on a call and is forwarding
incoming calls.
Indicates that the phone is not
connected to the call server and
operates in Failover mode. Some
features might not be available or work
incorrectly.
If the appearance line displays this
icon, it indicates that the phone
encountered a failure and preserved
the media session until the user hangs
up.
This icon can also indicate that the
phone is connected to the call server
but the features are not available.
The EC500 feature is on.
The Do not disturb feature is on.
The Send All Calls feature is on.
The Send NN feature is on.
The Call forward feature is on.
Indicates that the call uses a wideband
codec for excellent voice quality.
Indicates a low network performance
or local network issues that might
result in lower call quality.
The Limit Number of Concurrent Calls
(LNCC) feature is on.
Indicates that the SLA Mon
™
agent
took control of the phone.
Table continues…
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