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Avaya 9504 User Manual

Avaya 9504
172 pages
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Issue 12b - (Wednesday, March 28, 2018)
9500 Series Telephone User Guide
IP Office™ Platform 11.0

Table of Contents

Other manuals for Avaya 9504

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Avaya 9504 Specifications

General IconGeneral
Lines4
SpeakerphoneFull Duplex
Headset PortYes
Supported ProtocolsH.323, SIP
CodecsG.711, G.729, G.722
Weight2.2 lbs
Ethernet Ports2 x 10/100 Mbps
Power over Ethernet (PoE)Yes
Display3.5 inch monochrome, 4 grayscale

Summary

Introduction and Phone Basics

Important Safety Information

Essential safety guidelines for using the Avaya phone system and handling the handset.

Phone Models and Hardware

Overview of 9504/9508 phone models, button modules, and key components.

Phone Keys and Buttons

Explanation of the different phone keys and their functions for user interaction.

Status Display and Icons

Information on the phone's status display, icons, and status letters.

Core Calling Operations

Making Calls

Instructions on how to initiate calls directly, from contacts, or call logs.

Call Log and Redial

Accessing, viewing, and using the call log for redialing and adding contacts.

Page Calls and Busy Status

Procedures for making page calls and understanding busy indications.

Call Handling and Redirection

Answering and Diverting Calls

Steps for answering calls, diverting to voicemail, and using call pickup.

Call Forwarding and Do Not Disturb

Guide to setting up Follow Me, call forwarding (busy, no answer, unconditional), and DND.

Twinning Calls

Configuration and usage of mobile twinning for calls to ring on multiple phones.

Advanced Call Management Features

Holding and Parking Calls

Procedures for holding calls, parking calls, and retrieving them.

Transferring Calls

Steps for transferring calls to voicemail, held calls, or other destinations.

Conference Calls

Guide to starting, managing, and exiting conference calls.

Phone Features, Settings, and Operation

Account Codes and Headset/Handsfree

Using account codes and operating headset/handsfree devices.

Contacts, Voicemail, and Logging

Managing contacts, voicemail, and logging in/out of the phone system.

Group Features and Feature Buttons

Managing group membership and configuring feature buttons.

Phone Settings (Ringer, Display, Volume)

Configuring ringer, display, and volume settings for the phone.

Status Menu Functions

Accessing and managing status features like Do Not Disturb and Call Forwarding.

System Administration and Utilities

Short Codes

Using short codes to enable and disable various phone features.

System Administration Tasks

Administering system information, date, time, shutdown, and memory cards.

Menu Navigation and Access Control

Guide to accessing and using Features, Status, and A-menus.

Document History

Document History

Records changes and updates made to the document across different versions.

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