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Avaya 9504 - Adjusting the Call Volume; Muting a Call; Ending Calls

Avaya 9504
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9500 Series Telephone User Guide Page 29
Issue 12b (Wednesday, March 28, 2018)IP Office™ Platform 11.0
Comments on this document? infodev@avaya.com
Making Calls: Withholding Your Number
2.10 Adjusting the Call Volume
While talking, you can adjust the volume of the incoming call. The volume is adjusted separately for whichever device is
in use (handset , headset or speaker ).
To change the call volume:
1. With the call connected, use the + plus and minus keys to adjust the volume.
2. The display will return to normal after a few seconds.
2.11 Muting a Call
Muting a call stops the caller from hearing you, however you can still hear them. The status indication line indicates a
mute setting via the or icon. The mute button is illuminated whilst the current call is muted.
·
The mute setting remains active even if you switch between calls using hold and or appearance buttons.
·
If you change how you are listening to the call, for example switching from the handset to the speaker, the mute
setting is canceled.
To turn mute on/off:
1. To activate mute, press the MUTE key. The button will be lit while mute is active.
2. To switch mute off, press the MUTE key again.
2.12 Ending Calls
There are multiple methods that can be used to end your currently selected call. Either:
·
The Drop option can be used to end the currently highlighted call on the display.
·
If the call is connected on the phone's speaker, the SPEAKER key is lit. Pressing the key again will end the call.
·
If the call is connected on the phone's headset, the HEADSET key is lit. Pressing the key again will end the call.
·
If the call is connected on the phone's handset, replacing the handset will end the call.
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