What to do if Avaya IP Phone cannot find the HTTP/HTTPS server?
If your Avaya IP Phone can't find the HTTP/HTTPS server or the call server, first ensure that MCIPADD is properly administered, either manually, through DHCP, or via HTTP. If the MAC address in the memory is corrupted, return the phone to Avaya for repair.
Why can't I hear DTMF tones on my Avaya 9608?
If you cannot hear DTMF tones sent by a far-end 9600 Series IP Deskphone, no action is required on your part. The TN2302AP board does not pass in-band DTMF tones.
General| Keypad number of keys | 24 |
|---|---|
| Touchscreen | - |
| Backlight display | Yes |
| Display number of colors | Monochrome |
| Lines quantity | 8 lines |
| Phonebook capacity | - entries |
| Voice codecs | G.711, G.722, G.726, G.729A, G.729B |
| Supported network protocols | H.323 |
| Mounting | Desk/Wall |
| Handset type | Wired handset |
| Product type | IP Phone |
| Product color | Black |
| Number of handles included | 1 pc(s) |
Covers physical layout, connection jacks, navigation, and icons for the deskphone.
Explains call history, presence icons, and administrative messages displayed on the phone.
Instructions on how to check phone and network settings for troubleshooting.
Allows customization of call settings, personalization, display, sound, and general phone configuration.
Accessing web-based applications via the phone's integrated browser.
Viewing phone and network diagnostic parameters.
Provides release information for the telephone software.
Procedure for logging off the deskphone to protect settings.
Procedures for answering calls, including automatic and manual methods.
How to turn off the ringer for an incoming call.
Covers putting calls on hold, muting calls, and configuring mute alerts.
How to switch calls between deskphones and transfer calls.
General procedures for initiating calls, including emergency calls.
Methods for redialing numbers and using speed dial for contacts.
Using edit dialing, URI dialing, and E.164 format for calls.
How to call contacts from the directory and call history.
How to make a one-way audio page to a defined group of users.
Covers activating Send All Calls and basic call forwarding.
How to disable forwarding and set up conditional forwarding (busy/no answer).
Setting up advanced call forwarding based on call type and state.
Procedures for initiating, adding participants, and managing conference calls.
Answering, joining, and making calls on bridged lines.
Preventing others from bridging and configuring independent alerting.
Adding, editing, searching, and deleting contacts.
Viewing contact details, assigning ringtones, and accessing Exchange contacts.
Accessing, viewing details, and managing call history entries.
Clearing all entries and turning call history logging on/off.
Explains icons and features related to monitoring other extensions.
Viewing status, answering calls, and speed dialing monitored extensions.
Setting specific ringtones for monitored extensions.
Steps to access the voicemail system via the Message button.
How to navigate to and understand the Features menu.
Covers auto-dialing, call back, intercom, blocking caller ID, parking calls, and pickup alerting.
Picking up calls for groups and other extensions.
Tracing malicious calls and recording calls.
Making priority calls and interrupting calls with whisper pages.
How to view contact availability status.
Configuring EC500 for multiple devices and extending calls to cell phones.
How to use the hotline feature for preconfigured dialing.
Setting up and managing reminders for calendar appointments.
Viewing calendar appointments on the deskphone.
Describes phone functionality and limitations during server failover.
Procedures for logging into and locking the deskphone.
How to log out of the deskphone extension.
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