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Avaya one-X 9620L User Manual

Avaya one-X 9620L
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Avaya one-X
Deskphone Edition for
9620/9620C/9620L IP Telephone User
Guide
16-300699
Issue 5
February 2009

Table of Contents

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Avaya one-X 9620L Specifications

General IconGeneral
BrandAvaya
Modelone-X 9620L
CategoryIP Phone
LanguageEnglish

Summary

Introduction to the Avaya one-X Deskphone

Overview

Provides a general overview of the phone's features and interface.

Scrolling and Navigation

Explains how to navigate menus, lists, and screens using phone buttons.

About Icons

Details the meaning of various icons displayed on the phone screen.

Telephone Stand

Describes how to adjust the telephone stand for optimal viewing angles.

Avaya Menu Features

Options & Settings

Accesses settings for calls, display, sound, and advanced features.

Browser

Provides access to web-based applications and features.

Network Information

Displays summary of network-related parameters for the phone.

Guest Login

Allows logging into a phone as a guest user with limited access.

Log Out

Explains how to sign off the phone to protect settings or allow other users.

About Avaya one-X

Shows the release number of the telephone software.

My Pictures

Enables using pictures from a USB device as a screensaver.

Accessing the Browser

Accessing your browser

Guides on how to access the phone's integrated web browser.

Features Menu Operations

Accessing the Features Menu

Explains how to access and use the phone's features menu.

Calling a person from the directory

Step-by-step guide to find and call contacts via the directory.

Configuring simultaneous ringing for multiple telephones (EC500)

Sets up calls to ring on multiple phones, including cell phones.

Answering Incoming Calls

Answer an incoming call in one of the following ways

Details various methods to answer incoming calls.

Making Calls on the Avaya Phone

Making an emergency call

Instructions for making emergency calls using a dedicated softkey.

Clearing a number

How to erase dialed digits and start entering a new number.

Redialing a number

Methods to redial the last number or select from recent calls.

Using voice dialing

How to search and dial contacts by speaking their names.

Making a call using edit dialing

Procedure for dialing numbers like on a cell phone, with editing capabilities.

Calling a person from the Contacts list

Steps to initiate a call using the phone's contact list.

Calling a person from the call log

How to make calls directly from the call history.

Call Forwarding Options

Send all Calls

Routes all incoming calls to a predefined coverage number, usually voicemail.

Forwarding calls

Allows setting a number to forward calls to or disabling call forwarding.

Managing Conference Calls

Setting up a conference call

Guide to initiate and manage multi-party conference calls.

Adding a person on hold to a conference call

Instructions to add a previously held call into an active conference.

Putting a conference call on hold

How to place a conference call on hold while parties remain connected.

Muting a person on a conference call

Explains how to silence an individual participant in a conference call.

Dropping the last person added from a conference call

Procedure to remove the most recently added participant.

Dropping a person from a conference call

Steps to remove a specific participant from a conference call.

Understanding Bridged Calls

Answering a call on a bridged line

How to answer calls on a bridged line, similar to primary line calls.

Joining a call on a bridged line

Steps to join an existing call that is on a bridged line.

Making an outgoing call on a bridged line

Guide to initiating an outgoing call using another person's bridged line.

Managing Contacts

Searching for a contact

Instructions on finding contacts by name or initial letters.

Viewing Contacts details

How to view detailed information for a specific contact.

Adding a new contact

Steps to add new entries with names and phone numbers to the contacts list.

Editing a contact

Guide on how to modify existing contact information.

Deleting a contact

Procedure to remove contacts from the list.

Using USB Flash Drives with Your Phone

Adding contacts from an external file to your contacts list

How to import contacts from a USB drive to the phone's list.

Replacing your contacts list with an external file

Procedure to overwrite the phone's contacts with data from a USB file.

Copying your contacts list to a USB flash drive

Steps to back up the phone's contact list to a USB drive.

Temporarily using a USB contacts list

How to use contacts stored on a USB drive instead of the phone's list.

Using pictures from your USB device as a screensaver

Guide to set images from USB as phone screensavers.

Call Log Management

Viewing the call log

How to access and view lists of outgoing, answered, and missed calls.

Viewing call log details

Steps to see detailed information for specific call log entries.

Adding an entry from the call log to your Contacts list

How to save a number from the call log into the contacts.

Removing an entry from the call log

Procedure to delete specific entries from the call log.

Clearing all entries from the call log

How to delete all entries from the call log.

Turning off call logging

Options to disable call logging for all calls or specific lines.

Accessing Voicemail

Logging into your voicemail

Steps to access and manage voicemail messages.

Phone Login and Logout Procedures

Logging in to your telephone extension

Procedure for logging into your specific phone extension with credentials.

Logging in as a guest user

How to log in as a guest to use another phone's features.

Logging out of your telephone extension

Steps to log out of your extension to secure the phone.

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