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Avaya one-X 9611G - User Manual

Avaya one-X 9611G
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Avaya one-X
®
Deskphone H.323 9608 and
9611G User Guide
Release 6.2 Service Pack 4
16-603593
Issue 6
April 2013

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Avaya one-X 9611G Specifications

General IconGeneral
Resolution320 x 240 pixels
SIP SupportYes
BluetoothNo
Display TypeColor
PoE ClassClass 1
ProtocolsSIP, H.323
Display3.5-inch (diagonal) color display
Ethernet Ports2 (10/100/1000 Mbps)
PoEYes (802.3af)
Headset InterfaceRJ9
SpeakerphoneFull-duplex
CodecG.711, G.729, G.722
Weight1.0 kg (2.2 lbs)

Summary

Introduction to the 9608 and 9611 G Deskphones

Overview

Describes the display, keys, buttons, and associated features of the deskphone.

About Icons

Explains icons indicating call states, navigation, or team member presence.

Administrative Messages

Details messages sent by administrators, like service interruptions or alerts.

Telephone Stand

Instructions on how to position the phone on its stand for use.

Viewing Network Information

How to check phone and network settings like IP parameters and QoS.

Avaya Menu

Options & Settings

Accesses phone settings, call settings, display, sound, and network options.

Browser

Accesses integrated WML browser for web-based applications.

VPN Settings

Configure Virtual Private Network settings for secure remote access.

Guest Login

Log in as a guest user to access contacts and features.

Log Out

Sign off the phone to protect settings or allow another user to log in.

My Pictures

Use USB device pictures as a telephone screensaver.

Call Settings

Setting Go To Phone Screen on Calling

Automatically display the Phone screen when placing a call.

Setting Go To Phone Screen on Ringing

Automatically display the Phone screen when receiving an incoming call.

Setting Go To Phone Screen on Answer

Automatically display the Phone screen when answering a call.

Displaying Call Timers

Configure call settings to display call duration on or off.

Setting Redial Options

Display a list of last dialed numbers or dial the last number.

Configuring Visual Alerts

Turn Visual Alerting on or off to flash the top right corner LED for calls.

Setting the Audio Path

Set phone to go off-hook on Speaker or Headset for on-hook calls.

Setting Contact Names to Display During Calls

Display contact names instead of caller ID for matching numbers.

About Features

Accessing the Features Menu

Steps to access the main features menu on the deskphone.

Feature Table

Overview table of available features and their functions.

Calling a Person from the Directory

Procedure for initiating a call using the directory.

Configuring Simultaneous Ringing for Multiple Phones using EC500

Setup for EC500 to ring multiple phones simultaneously.

About Call Recording

Information regarding the call recording functionality.

Ringing on Wireless Headsets

How the deskphone rings on connected wireless headsets.

Answering a Call

Making an Emergency Call

Procedure for initiating an emergency call.

Clearing a Number

Steps to clear a number before or during dialing.

Redialing a Number

How to redial the last or a previous number.

Making a Call Using Edit Dialing

Procedure for making a call using the edit dialing function.

Calling a Person from the Contacts List

Initiating a call by selecting a contact from the list.

Calling a Person from the Call History

How to call someone from the recorded call history.

Making a Call Using a Click to Dial Link

Using a link to initiate a call directly.

Making a Call

Putting a Call on Hold

Steps to place an active call on hold.

Muting a Call

Procedure to mute the microphone during a call.

Transferring a Call

How to transfer an active call to another party.

Using the Conference Feature

Overview of initiating and managing conference calls.

Setting Up a Conference Call

Steps to initiate a conference call.

Adding a Person on Hold to a Conference Call

How to add a held call participant to an ongoing conference.

Putting a Conference Call on Hold

Procedure for placing a conference call on hold.

Muting a Person on a Conference Call

How to mute a specific participant in a conference call.

Dropping a Person from a Conference Call

How to remove a specific participant from a conference call.

About Forwarding Calls

General information about call forwarding features.

Send All Calls

Procedure to enable or disable the 'Send All Calls' feature.

Enabling and Disabling the Call Timer

How to enable or disable the call timer function.

Using Bridged Call Appearances

Answering a Call on a Bridged Line

Steps to answer a call appearing on a bridged line.

Joining a Call on a Bridged Line

Procedure for joining an existing call on a bridged line.

Making an Outgoing Call on a Bridged Line

How to initiate an outgoing call from a bridged line.

Independent Alerting for Each Bridged Call Appearance

Configure unique alerting for each bridged call appearance.

Using the Contacts Feature

Searching for a Contact

Steps to find a specific contact in the address book.

Viewing a Contacts Details

How to view the detailed information for a selected contact.

Adding a New Contact

Procedure for adding a new entry to the contacts list.

Editing a Contact

Steps to modify existing contact information.

Deleting a Contact

How to remove a contact from the contacts list.

Call History

Viewing the Call History

Access and view the history of outgoing, incoming, and missed calls.

Viewing Call History Details

How to see detailed information for call history entries.

Adding an Entry from the Call History to Your Contacts List

Procedure to add a call history entry to the contacts.

Removing an Entry from Call History

How to delete a specific entry from the call history.

Clearing All Call History Entries

Steps to erase the entire call history.

Turning Off Call History

How to disable the call history logging feature.

Using USB Flash Drives with Your Phone

Adding Contacts from an External File to Your Contacts List

Import contacts from a USB file into the phone's directory.

Overwriting Contacts List with an External File

Replace the phone's contacts list with data from a USB file.

Copying Your Contacts List to a USB Flash Drive

Export the phone's contacts list to a USB storage device.

Temporarily Using a USB Contacts List

How to use contacts stored on a USB device as a temporary list.

Using Pictures from Your USB Device as a Screensaver

Configure the phone to display images from a USB device.

Receiving Your Messages

Logging into Your Voice Mail

Procedure for accessing and managing voice mail messages.

About Logging In and Logging Out

Logging In to Your Deskphone Extension

Steps to log into your assigned deskphone extension.

Logging In as a Guest User

How to log in to a phone as a guest user.

Logging Out of Your Deskphone Extension

Procedure to sign out of your deskphone extension.

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