Contents
Chapter 1: Introduction to the 9620/9620C/9620L IP Telephone..........................................5
Overview..........................................................................................................................................................5
Scrolling and Navigation..................................................................................................................................7
About Icons......................................................................................................................................................8
Telephone Stand..............................................................................................................................................9
Chapter 2: Avaya Menu..........................................................................................................11
Options & Settings..........................................................................................................................................12
Setting Go To Phone Screen on Calling..........................................................................................................12
Setting the Go To Phone Screen on ringing....................................................................................................13
Changing the voice dialing setting..................................................................................................................13
Changing the voice dialing language..............................................................................................................14
Setting redial options......................................................................................................................................14
Configuring call timers....................................................................................................................................15
Configuring visual alerts..................................................................................................................................15
Setting the audio path....................................................................................................................................16
Setting contact names to display during calls................................................................................................16
Adjusting the brightness or contrast of the display..........................................................................................17
Turning button click sounds on and off............................................................................................................17
Turning error tones on or off............................................................................................................................18
Turning large text on or off..............................................................................................................................18
Changing the ring pattern................................................................................................................................19
Changing the display language......................................................................................................................19
Personalizing button labels............................................................................................................................20
Setting dialing options....................................................................................................................................20
Chapter 3: Browser................................................................................................................23
Accessing your browser..................................................................................................................................23
Chapter 4: Features menu......................................................................................................25
Accessing the Features Menu........................................................................................................................25
Calling a person from the directory................................................................................................................25
Configuring simultaneous ringing for multiple telephones (EC500)................................................................26
Chapter 5: Answering a Call..................................................................................................27
Chapter 6: Making a Call........................................................................................................29
Making an emergency call..............................................................................................................................29
Clearing a number..........................................................................................................................................29
Redialing a number........................................................................................................................................30
Using voice dialing..........................................................................................................................................30
Making a call using edit dialing......................................................................................................................31
Calling a person from the Contacts list..........................................................................................................32
Calling a person from the call log....................................................................................................................32
Chapter 7: Muting a Call........................................................................................................33
Chapter 8: Putting a Call on Hold..........................................................................................35
Chapter 9: Transferring a Call................................................................................................37
Avaya one-X
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Deskphone Edition for 9620/9620C/9620L IP Telephone User Guide February 2009 3
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