Chapter 4: Features menu
The Features menu gives you access to Speed Dial buttons and advanced telephony features,
such as Directory, Abbreviated Dial, and Call Forwarding. Directory allows you to dial other
users on your system by name. You can use Send All Calls and Call Forward to have your
incoming calls sent to other numbers. When set to “on,” EC500 allows calls to your desk phone
to also be sent to your cell phone. Your system administrator may also assign frequently-
used features to softkeys, to give you quick access. The particular features available to you
depend on what your administrator has assigned to your phone.
For more information about what features and options are available for your extension, contact
your system administrator.
Accessing the Features Menu
1. From the Phone screen, scroll right to access the first feature on the Features Menu.
To return to the main Phone screen, press the Phone/Exit button or the Exit softkey.
2. Scroll down to see the features that have been administered for your extension.
The green LED next to the Feature button indicates if the feature is currently on or
off. If the light is on, the feature is on. The red LED next to the Feature button blinks
while the feature label is displayed on the screen.
Calling a person from the directory
1. From the Phone screen, scroll right to access the Features menu, select Directory,
and press Select or OK.
2. Use the dialpad keys to start spelling the last name of the person you want to call.
Press each dialpad key one time for each corresponding letter. For example, for
“Hill”, press 4, 4, 5, 5.
3. Select Next to view the next name alphabetically in the directory, if necessary.
4. Press OK or enter the next letter.
Avaya one-X
™
Deskphone Edition for 9620/9620C/9620L IP Telephone User Guide February 2009 25
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