Learning to use your new phone
Resources to assist you:
Read this guide.
View the 9608/9611 phone instruction video located at:
9608 Handset http://bit.ly/1DWQ9N9
9611 Handset http://bit.ly/1IPipc5
Note: When prompted, use your Providence email address
Attend a Lync training session:
Held every Wednesday (except Thanksgiving week)
Starting Aug 12
th
and ending Dec 9
th
.
Session times: 10am, 2pm, and 8pm.
1-855-PHS-LYNC (1-855-747-5962), Conference ID: 76077838
Join online meeting
https://join.providence.org/johnna.bouyea/KZUMTAB7
Note: Please have this document in hand during Lync call.
For non-urgent questions, send an email to: PSPHphoneupgrade@providence.org
Unable to place and receive calls, open an Incident with the Service Desk, call x20000.
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