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General| Category | IP Phone |
|---|---|
| Series | 9600 Series |
| Wi-Fi | No |
| Models | 9608, 9611G, 9621G, 9641G, 9641GS |
| Display | Color LCD |
| Resolution | Varies by model |
| Lines | Varies by model |
| Ethernet Ports | 2 (10/100/1000 Mbps) |
| Protocols | SIP, H.323 |
| Codec Support | G.711, G.726, G.729 |
| Speakerphone | Full-duplex |
| Buttons | Varies by model |
| USB Ports | Select models only |
| Headset Port | Yes |
| Dimensions | Varies by model |
| Weight | Varies by model |
| Power over Ethernet (PoE) | 802.3af compliant (varies by model) |
| Headset Support | Wired and Wireless (varies by model) |
Provides an overview of the 9600 Series telephones and their features on Avaya IP Office.
Critical warnings for phone usage, including potential hazards from metal objects and electrical transients.
Overview of the physical keys and their functions on the phone, including appearance and feature buttons.
Explanation of dynamic soft keys that change function based on call status.
How to customize phone buttons for various features and functions via menus.
How appearance buttons are used to manage multiple calls to and from your phone.
Provides various methods for initiating phone calls, including direct dialing and using contacts.
Step-by-step guide on how to initiate a phone call by dialing a number.
Procedure for making a second call while already engaged in a call.
How to make calls using the phone's directory or contacts list.
Making calls directly from the phone's call history log.
How to redial previously called numbers using list or last number modes.
Explains en-bloc dialing for composing numbers before sending them for dialing.
How to adjust call volume during a conversation via handset, headset, or speaker.
How to mute your microphone during a call.
Various methods to terminate an active phone call.
Procedures for answering incoming calls using the handset, speaker, or headset.
How to answer a second incoming call while engaged in an existing call.
How to redirect an incoming call directly to voicemail.
How to answer calls ringing on other extensions or hunt groups.
Using the call log list to redial previously called numbers.
Redialing the most recently dialed number.
How to transfer calls to a mobile device via the twinning feature.
How to place conference calls on hold without interrupting other parties.
Step-by-step guide on how to put a call on hold.
Methods to retrieve a call that has been placed on hold.
How to switch focus between active and held calls.
Scenarios and procedures for transferring calls that are on hold.
How to park calls using the phone's features menu.
How to retrieve parked calls via the phone's status menu.
Simple method to initiate a conference call with multiple parties.
How to convert a regular call into a conference.
Procedure to add a participant to a conference by placing the conference on hold.
How to add participants to a conference without interrupting the current call.
How to remove or silence participants from a conference call.
How to place an active conference call on hold.
How to leave a conference call.
Overview of methods to redirect incoming calls to different destinations.
How to immediately redirect all incoming calls to another number.
Managing unconditional call forwarding settings via the Status menu.
Managing unconditional call forwarding via the Features menu.
Managing busy and no-answer call forwarding via the Features menu.
Managing no-answer call forwarding settings via the Status menu.
Managing busy call forwarding settings via the Status menu.
How to enable or disable the 'Do Not Disturb' feature via the Features menu.
Setting a 'Follow Me' destination from your own phone via the Features menu.
How to ring calls on both your desk phone and a mobile number.
How to transfer calls to your mobile device.
Covers managing personal, user, group, and external contact entries.
How to initiate calls using entries found in the contact directory.
Steps to open and navigate the phone's call history log.
How to redial numbers directly from the call log.
Covers voicemail functions accessible through the phone's menus.
Steps to enter the phone's visual voicemail interface.
How to listen to and manage voicemails using the visual interface.
How to record and send a voicemail message to other users.
How to change your voicemail access password.
How to transfer a current call to another user's voicemail.
Instructions for connecting and using wired and Bluetooth headsets.
Basic instructions for connecting and using a wired headset.
Instructions for using the phone's speaker and microphone for calls.
How to make and answer calls using the phone's built-in speaker and microphone.
Covers logging into, out of, and managing phone security settings.
How to log into any phone to access your profile and settings.
How to disassociate your profile from the current phone.
Detailed steps for logging into an Avaya phone.
Procedure for logging out of the current phone session.
Covers adjusting ringing and alerting settings for your phone.
Covers adjusting phone display settings and information.
Covers adjusting volume levels and sound feedback for phone operations.
How to assign or change functions for programmable buttons.
Provides a list of dialing codes for various phone features and functions.
How to clear or change 'Forward on Busy' settings via the Status menu.
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