Contents
Part 1: Your Phone............................................................................................................ 12
Chapter 1: Phone Overview............................................................................................. 13
Important Safety Information............................................................................................ 13
Other User Guides.......................................................................................................... 14
9608 Telephone.............................................................................................................. 14
9611 Telephone............................................................................................................... 16
9621 Telephone.............................................................................................................. 17
9641 Telephone.............................................................................................................. 18
Button Modules............................................................................................................... 19
The Phone Stand............................................................................................................ 19
Chapter 2: Phone Keys and Display............................................................................... 20
Phone Keys.................................................................................................................... 20
Call Soft Keys................................................................................................................. 22
Programmable Feature Buttons........................................................................................ 23
Touch Screen Operation.................................................................................................. 23
Chapter 3: Status Display................................................................................................ 24
Status Icons.................................................................................................................... 24
Status Letters.................................................................................................................. 24
Chapter 4: Appearance Buttons...................................................................................... 26
Call Appearance Buttons................................................................................................. 27
Bridged Appearance Buttons............................................................................................ 27
Call Coverage Buttons..................................................................................................... 28
Line Appearance Buttons................................................................................................. 28
Part 2: Making and Answering Calls........................................................................... 30
Chapter 5: Making Calls................................................................................................... 31
Making a Call.................................................................................................................. 31
Making Additional Calls.................................................................................................... 32
Calling from Your Contacts............................................................................................... 32
Calling from the Call Log.................................................................................................. 33
Redialling a Previous Number.......................................................................................... 34
Redialling in List Mode............................................................................................... 34
Redialling in Last Number Mode................................................................................. 34
Making a Page Call......................................................................................................... 35
Busy Indication................................................................................................................ 35
En-Bloc Dialing............................................................................................................... 36
Dialing a Number in En-Bloc Mode............................................................................. 36
Enabling/Disabling En-Bloc Dialing............................................................................. 36
Withholding Your Number................................................................................................ 37
November 2021 Using 9600 Series Phones on Avaya IP Office 5
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