Contents
Part 1: Your Phone............................................................................................................  12
Chapter 1: Phone Overview.............................................................................................  13
Important Safety Information............................................................................................  13
Other User Guides..........................................................................................................  14
9608 Telephone..............................................................................................................  14
9611 Telephone............................................................................................................... 16
9621 Telephone..............................................................................................................  17
9641 Telephone..............................................................................................................  18
Button Modules............................................................................................................... 19
The Phone Stand............................................................................................................  19
Chapter 2: Phone Keys and Display...............................................................................  20
Phone Keys....................................................................................................................  20
Call Soft Keys.................................................................................................................  22
Programmable Feature Buttons........................................................................................ 23
Touch Screen Operation..................................................................................................  23
Chapter 3: Status Display................................................................................................  24
Status Icons.................................................................................................................... 24
Status Letters.................................................................................................................. 24
Chapter 4: Appearance Buttons...................................................................................... 26
Call Appearance Buttons.................................................................................................  27
Bridged Appearance Buttons............................................................................................ 27
Call Coverage Buttons..................................................................................................... 28
Line Appearance Buttons................................................................................................. 28
Part 2: Making and Answering Calls........................................................................... 30
Chapter 5: Making Calls...................................................................................................  31
Making a Call.................................................................................................................. 31
Making Additional Calls.................................................................................................... 32
Calling from Your Contacts............................................................................................... 32
Calling from the Call Log.................................................................................................. 33
Redialling a Previous Number..........................................................................................  34
Redialling in List Mode............................................................................................... 34
Redialling in Last Number Mode................................................................................. 34
Making a Page Call.........................................................................................................  35
Busy Indication................................................................................................................ 35
En-Bloc Dialing...............................................................................................................  36
Dialing a Number in En-Bloc Mode.............................................................................  36
Enabling/Disabling En-Bloc Dialing.............................................................................  36
Withholding Your Number................................................................................................  37
November 2021 Using 9600 Series Phones on Avaya IP Office 5
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